Transform airport operations through integrated planning, Lean principles, and data-driven decisions at Toronto Pearson. This position advances efficiency, resilience, and capacity.

As Manager, Operational Modernization, you will lead a portfolio supporting the multi-year modernization roadmap. You will work with operational leaders, corporate partners, readiness teams, and external stakeholders. The position focuses on operating plans, scenario-based planning, constraints, capacity risks, service impacts, and practical mitigation strategies across complex airport functions.

Key Responsibilities:

- Lead cross-functional continuous improvement and modernization initiatives
- Develop integrated, scenario-based airport operating plans
- Identify capacity risks and recommend mitigation strategies
- Promote Lean principles, innovation,



and operational excellence
- Engage airlines, vendors, agencies, and research partners

Requirements:

- Demonstrated success delivering transformation or continuous improvement initiatives
- Knowledge of terminal, airfield, baggage, and security operations
- Knowledge of forecasting, resource modelling, and capacity enablement
- Solid written, verbal, presentation, and change communication skills
- Bachelor’s degree or equivalent education and relevant experience

Use airport transformation, integrated capacity planning, and operational excellence expertise to improve Toronto Pearson’s performance and service standards.

📌 Airport Operations Transformation Manager (Toronto)
🏢 Toronto Pearson International Airport
📍 Toronto