Direct elevator service delivery in Ottawa through safety leadership, resource management, and strong communication with TK Elevator customers and teams.

As an Operations Manager, you will coordinate field labor and support personnel to meet scheduling and repair expectations. The position combines employee development, quality assurance, technical guidance, customer service, and financial oversight. Experience with elevator codes, unionized environments, and collective agreements supports success.

Key Responsibilities:

- Coordinate employee assignments against contracts, budgets, and compliance
- Lead safety meetings, training sessions, audits, and corrective accountability
- Monitor work processes, materials, tools, equipment, and quality standards




- Provide technical guidance and prepare required operational reports
- Communicate proactively with stakeholders and resolve service concerns

Requirements:

- Five or more years managing operations or field activities
- Ability to interpret technical documents and specifications
- Solid mechanical and electrical comprehension skills
- Experience managing budgets, cost control, and service sales processes
- Unionized environment and collective agreement management experience

Use technical understanding, financial acumen, and safety-focused leadership to strengthen TK Elevator service operations in Ottawa.

📌 Elevator Service Operations Leader (Ottawa)
🏢 TK Elevator
📍 Ottawa