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Senior Product Acceleration

Specialist - Auth0 As a Senior Product Acceleration Specialist for Auth0, you will play a critical role in driving customer success, deep product adoption, and long-term retention across Okta’s most strategic Global 2000 (G2K) enterprise accounts. In this highly technical, developer-centric role, you will act as a trusted advisor to enterprise engineering, architecture, security, and application teams, helping them deploy complex, low-friction, high-volume Customer Identity and Access Management (CIAM) solutions on the Auth0 platform.Leveraging your deep Auth0 domain knowledge, you will guide customers through their deployment journeys by supporting key architectural decisions, driving optimal platform usage, and troubleshooting complex technical issues. Operating at the intersection of post-sales support, developer enablement, and product innovation, your core focus will include deploying modern front-end frameworks alongside validating New Product Introductions (NPIs). Post-Sales Architectural Advisory &

• Troubleshooting: Partner directly with G2K Enterprise Customers to guide complex implementation patterns, navigate key architectural decisions, and resolve complex configuration challenges to maximize platform capabilities.Develop high-impact Proof of Concepts (PoCs), early-adopter demonstrations, and technical enablement assets to help secure technical wins and drive initial pipeline for emerging Auth0 capabilities within G2K accounts.Assist customer development teams by providing architectural guidance on custom Auth0 Actions, SDK implementation blueprints, and modern full-stack application patterns (Node.Js, TypeScript, React, Mobile).Product &

• NPI Feedback Loop: Act as a technical liaison between G2K Enterprise Customers and Auth0 Product Management to identify feature gaps, test early-stage NPIs, and drive product roadmap enhancements based on real-world enterprise needs.Field &

• Customer Mentorship: Create reusable code samples,



technical documentation, and enablement guides to train G2K teams (Professional Services, Customer Success, Pre-Sales, Partners) and customer developers on advanced Auth0 capabilities.AI Tooling &

• Automation: Leverage AI tools and LLM workflows to accelerate code generation, SDK debugging, technical documentation, and complex implementation analysis.Multi-Project Execution: Manage multiple concurrent technical engagements effectively while prioritizing tasks to ensure high customer satisfaction, which includes providing a rapid, hands-on response to high-priority customer escalations and fast-moving GTM activities.Qualifications &

• Technical Requirements Experience: 6+ years in a customer-facing technical field role within a Go-To-Market (GTM) organization (e.Pre-Sales/Sales Engineering, Professional Services, Solutions Architecture, Technical Account Management, Customer Success, or Senior Support) delivering identity or SaaS solutions to enterprise accounts.Auth0 &

• CIAM Depth: Expert-level understanding of the Auth0 platform and contemporary Customer Identity and Access Management (CIAM) patterns, including low-friction authentication, high-volume user management, and extensibility via custom Auth0 Actions.Full-Stack Development Skills: Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.Js, React, and modern Mobile SDKs.Identity Protocols &

• Security: Deep understanding of identity federation, access control frameworks, and core protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.In-depth knowledge of the CIAM threat landscape,



with a proven ability to design and scale resilient authentication flows that mitigate both traditional identity attacks (credential stuffing, account takeover, automated bot attacks, etc.) and emerging next-generation threats (AI-driven social engineering, LLM-based phishing, and automated fraud attacks, etc.)Demonstrated history of navigating complex, large-scale IT landscapes, web technologies, and cloud architectures for G2K customers.Communication &

• Advisory: Exceptional ability to translate complex technical/developer concepts to non-technical stakeholders and strategically guide senior engineering leaders.Education: A Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required.#In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. 169,000—$232,000 USDThe Okta ExperienceSupporting Your Well-BeingDriving Social ImpactDeveloping Talent and Fostering Connection + CommunityWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.Notice for New York City Applicants &

• Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. #

📌 Senior Product Acceleration Specialist - Auth0 (Winnipeg)
🏢 Okta
📍 Winnipeg