Job number

J1026-0646

Job title

Senior Production Designer, User Eperience

Job Type

Contract

Vacancy Type

New

Department

User Eperience

Category

Professional

Location

Ottawa, Toronto, Ontario, Canada

Number of positions

1

Contract Duration

Until December 2027

Date posted

November 5, 2026

Closing date

November 19, 2026

Compensation

$67,691.00 - $79,636.00 /year

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems. CIHI is recognized as an eceptional place to work that embraces diversity, respect, integrity, collaboration and innovation.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Career development Program Fle- ible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Senior Production Designer is responsible for applying and continuously improving CIHI’s visual design standards and production processes to deliver high-quality, on-brand, and accessible information products. This includes reports, charts, tables, and presentations produced across multiple platforms. This role ensures the accurate, consistent, and professional eecution of content within established templates, tools, and organizational standards. With a strong production focus, the Senior Production Designer specializes in technical document formatting, quality assurance, accessibility compliance, and production reliability.



This role works in close collaboration with Creative Designers to support the development of new products and tools that meet the evolving information needs of internal clients.

What you'll do

1. Prepare high-quality, advanced information products for all platforms following CIHI’s visual design standards and processes.
2. Ensure that formatting, tables, styles, and accessibility requirements are applied correctly and consistently in accordance with established layout standards.
3. Collaborate with the Creative Designer to create, improve, and maintain templates, formats, and production processes for information products including documents, tables, presentations, charts and data visualizations.
4. Research, develop, and maintain accessibility standards and techniques for documents, digital products, and data visualizations.
5. Review quality of formatting work by eternal agencies and provide clear and succinct feedback.
6. Support continuing quality improvement projects for the desktop publishing team and help resolve production issues to ensure effective operations and maintenance.
7. Support the Team Lead on software and hardware needed for completing tasks efficiently and creatively, and monitor advances in best practices and software in the production design field.
8. Provide technical advice, assistance and support to program areas and colleagues on optimum methods of production.

What you'll bring to the table

- Undergraduate degree in Graphic Design, Publishing or related field, or equivalent combination of education and related eperience.
- 1-3 years' eperience in production design using Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Microsoft Word, PowerPoint, and Ecel.
- Strong knowledge of principles and practices of graphic design and data visualization.
- Knowledge of Web Content Accessibility Guidelines (WCAG)



and requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

- Knowledge of charting, mapping, BI and/or data visualization software, such as Ecel, Everviz, Datawrapper, Qlik, R or others.
- Ecellent attention to detail, accuracy and consistency for producing highly technical and comple documents.
- Ecellent verbal and written communication skills.

- Ability to organize and plan work tasks and procedures.
- Ability to research and communicate new practices, tools and skills.
- Familiarity with U principles, web design, and basic coding such as HTML, CSS, Javascript is an asset.

Additional Requirements

- Primary locations: Toronto or Ottawa.
- Must comply with all CIHI workplace policies, including privacy and confidentiality.
- Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other eciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section. We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses to communicate with applicants. Please make sure your profile has an updated address that is checked regularly, including the junk/spam mail folder, as we send time sensitive s (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.

Are you interested in this job?

📌 Senior Production Designer, User Experience (Toronto)
🏢 Canadian Institute for Health Information
📍 Toronto