Corporate Services Full Time Brampton, ON $83,654 - $96,827 CAD per year

Vacancy Status: Please note that this posting is for a new full-time, permanent position

Locations:

Secondary - 7205 Goreway Dr Unit 75, Mississauga, ON L4T 0B4

Other Wellfort sites

GENERAL RESPONSIBILITIES

WellFort is a non-profit, values-based organization that provides health promotion and prevention programs, primary and oral health care and works with local residents and other agencies to increase community capacity.

The Manager, Corporate Services is responsible for developing high functioning teams supporting WellFort with strategic oversight, planning, and operational management of IT support services, Decision Support, Facilities, and organizational assets. Reporting to Senior Director, Operations, the role ensures the effective delivery and implementation of best practices in the areas of Decision Support, IT support functions, Facility operations, vendor management, and database administration. The role is pivotal in ensuring WellFort continues to be a data-driven and evidence-based organization that strives to provide high-quality support services to our communities.

This position provides leadership to staff and external partners, ensuring that Decision Support, Facilities and IT environments are secure, efficient, secure, and aligned with organizational priorities. The Manager exercises sound judgment, discretion, and decision-making in managing budgets, capital projects, and system integrity, while supporting service continuity across all sites.





This position requires availability after hours and at the weekend for Facilities or IT related issues or to work with contractors and maintenance personnel to complete repair and maintenance tasks. This position requires the ability to travel to all satellite locations and to suppliers/vendors.

ACCOUNTABILITY

- The Manager, Corporate Services reports to the Senior Director, Operations

1. Decision Support & Organizational Performance

- Provide leadership and operational oversight for the organization's Decision Support function, ensuring the timely delivery of accurate, meaningful, and actionable information to support organizational planning and decision-making.
- Oversee the development, maintenance, and enhancement of organizational reporting processes, dashboards, scorecards, and performance measurement systems.
- Collaborate with program managers, clinical leaders, finance, and executive leadership to identify reporting requirements and performance indicators aligned with strategic priorities.
- Ensure the integrity, accuracy, completeness, and consistency of organizational data through effective data quality monitoring, validation processes, and continuous improvement initiatives.
- Support the collection, analysis, interpretation, and dissemination of data required for funder reporting, accreditation, quality improvement, and organizational accountability requirements.




- Work collaboratively with internal stakeholders to optimize data collection processes and improve reporting efficiency through automation and technology solutions.
- Oversee the administration and support of reporting platforms, databases, and analytical tools used to support organizational performance management.
- Ensure compliance with privacy legislation, information management standards, and organizational policies related to data access, security, confidentiality, and retention.
- Support the preparation of executive reports, briefing notes, presentations, and business cases using organizational data and performance information.
- Identify trends, risks, opportunities, and operational insights through analysis of organizational data and provide recommendations to leadership.
- Promote a culture of evidence-informed decision-making and continuous quality improvement across the organization.

2. IT Support & Systems Oversight

- Oversee day-to-day IT support operations, ensuring timely response to service requests and system issues.
- Ensure the stability, security, and availability of organizational systems and databases, including backup and recovery processes.
- Provide direction on database administration, ensuring integrity, updates, and compliance with organizational standards.
- Collaborate with IT vendors and internal stakeholders to support infrastructure, applications, and system improvements.

3. Facilities & Operations Management

- Provide leadership and oversight for all facility operations, including maintenance, repairs, space planning, and site safety.
- Managing and resolve issues with property managers at all locations
- Be a member of the Health and Safety Committee and support the execution of corrective action<

📌 Manager, Corporate Services (Brampton)
🏢 Collage
📍 Brampton