Senior Server – Fine Dining & Guest Experience

JOON'S | Premium Indian Dining

Location: 6211 Mayfield Road, Brampton, OntarioJob Type: Full-Time | In PersonPositions Available: 3Opening: 2026Compensation: Competitive hourly compensation + gratuity opportunities (pay range to be confirmed)

About JOON'S

JOON'S is a new premium Indian fine-dining destination opening in Brampton in 2026, bringing together refined Indian cuisine, global culinary influences, sophisticated interiors, an innovative beverage program, and exceptional hospitality.

We are building a distinguished Front of House team dedicated to delivering personalized, sophisticated, and memorable dining experiences.

We are seeking experienced, confident, and highly knowledgeable Fine Dining Captains who possess exceptional hospitality skills, strong culinary expertise, natural leadership abilities, and a genuine passion for guest service.

At JOON'S, a Captain is more than a senior server. They are the primary host for their assigned tables, a culinary storyteller, a service leader, and an ambassador of our hospitality standards.

Key Responsibilities

1. Guest Experience & Table Ownership

- Take complete responsibility for the guest experience across assigned tables, from arrival through farewell.
- Deliver attentive, personalized, and anticipatory fine-dining service.
- Build relationships with guests, recognize returning clientele, and manage VIP experiences.
- Understand guest preferences, special occasions, and dietary requirements.
- Handle guest concerns professionally and discreetly, escalating matters when appropriate.
- Ensure every table receives consistent, polished, and memorable hospitality.

2. Fine-Dining Service Leadership

- Lead and coordinate Fine Dining Service Professionals, Food Runners, Bussers, and supporting service staff within assigned tables or sections.
- Demonstrate expert knowledge of formal fine-dining etiquette and sequence of service.
- Oversee table presentation, cutlery and glassware standards, course clearing, and resetting.
- Coordinate course timing with the kitchen to ensure seamless service.
- Maintain excellent communication between guests, culinary teams, bartenders, and management.
- Support supervisors in maintaining service quality and operational efficiency.

3. Culinary Expertise & Menu Storytelling

- Demonstrate comprehensive knowledge of the JOON'S menu, ingredients, preparation methods, allergens, and culinary techniques.
- Possess strong knowledge of Indian cuisine, including regional specialties, spices, traditional cooking techniques, and flavour profiles.
- Maintain broad knowledge of international cuisines, global food trends,



and contemporary fine-dining experiences.
- Confidently explain dishes, culinary concepts, and menu highlights.
- Guide guests through thoughtfully curated dining experiences and multi-course meals.
- Provide recommendations based on guest preferences, dietary needs, and dining occasions.

4. Beverage Expertise & Pairing

- Demonstrate strong knowledge of wines, premium spirits, cocktails, and non-alcoholic beverages.
- Recommend appropriate food and beverage pairings to enhance the guest experience.
- Confidently introduce signature cocktails and premium beverage selections.
- Coordinate beverage service with the bar team.
- Follow responsible alcohol service standards and applicable regulations.

5. Sales Leadership & Revenue Development

- Actively contribute to restaurant revenue through knowledgeable and personalized menu recommendations.
- Guide service team members in effective, guest-focused suggestive selling.
- Recommend premium dishes, appetizers, specialty items, beverages, and desserts.
- Understand average guest spending, menu mix, and opportunities to enhance revenue.
- Balance sales objectives with genuine hospitality and guest satisfaction.
- Encourage repeat visits through exceptional service and guest relationships.

6. Team Development & Service Coordination

- Lead by example and support the training and development of junior service professionals.
- Provide guidance on service etiquette, menu knowledge, and guest communication.
- Maintain service organization and composure during high-volume operations.
- Communicate operational challenges and guest feedback to restaurant supervisors and management.
- Ensure assigned sections remain clean, organized, and service-ready.

Qualifications & Experience

- Minimum 4 years of professional experience in fine-dining restaurants, luxury hotels, or comparable upscale hospitality establishments.
- Previous experience as a Captain, Head Server, Senior Server, or Fine Dining Service Professional is strongly preferred.
- Robust knowledge of Indian cuisine, ingredients, regional dishes, and culinary traditions is essential.
- Broad understanding of global cuisines, culinary techniques, and contemporary dining trends.
- Excellent knowledge of fine-dining service etiquette,



formal service sequences, and guest relations.
- Strong wine, spirits, cocktail, and food-pairing knowledge.
- Proven ability to recommend premium menu items and contribute to restaurant sales.
- Demonstrated leadership skills and experience coordinating service teams.
- Exceptional communication and interpersonal skills with a confident, polished, and people-oriented personality.
- Excellent organizational abilities, attention to detail, and multitasking skills.
- Ability to remain calm and decisive in a busy, high-volume fine-dining environment.
- Experience with restaurant POS and reservation systems.
- Valid Ontario Smart Serve certification required before performing alcohol service duties.
- Professional presentation, positive attitude, and strong teamwork.
- Availability to work evenings, weekends, holidays, and special events.

What Makes an Exceptional JOON'S Captain? At JOON'S, our Captains are leaders in hospitality.

We are looking for individuals who combine:

Leadership. Culinary Expertise. Beverage Knowledge. Salesmanship. Confidence. Genuine Hospitality.

An exceptional Captain understands how to read a table, anticipate guest needs, guide a dining experience, and lead a service team without making the experience feel rushed or mechanical.

They know how to create a memorable evening while maintaining exceptional service standards and contributing to the restaurant's commercial success.

Why Join JOON'S?

Attractive Earning Opportunities

- Competitive hourly compensation with opportunities to earn additional income through gratuities, subject to the restaurant's tip-sharing policy.
- Work in a premium dining environment with opportunities to recommend specialty dishes, premium beverages, and curated dining experiences.
- Opportunities for qualified growth and advancement into supervisory and management positions.

Premium Hospitality Environment

- Join the opening team of a new upscale Indian fine-dining destination.
- Work alongside experienced culinary, beverage, and hospitality professionals.
- Contribute to establishing the restaurant's service culture and hospitality standards.
- Develop your leadership, food knowledge, and beverage expertise.

How to Apply We invite experienced fine-dining professionals who are passionate about exceptional hospitality and service leadership to join the JOON'S opening team.

Email: [email protected] Line: Captain – Fine DiningWebsite: joons.caLocation: 6211 Mayfield Road, Brampton, Ontario

JOON'S — Where Exceptional Dining Meets Genuine Hospitality.

Pay: $19.00-$28.00 per hour

Work Location: In person

📌 Senior Server – Fine Dining & Guest Experience (Brampton)
🏢 Joons Canada
📍 Brampton