Shape Chick-fil-A Canada’s digital technology ecosystem through service delivery, restaurant systems, and technology strategy leadership. Travel requirements are 20%.

This senior technology leader defines and executes Canada’s long-term technology strategy and multi-year roadmap. The role partners with internal stakeholders, vendors, and the US-based Center of Excellence. It translates regional business needs into techno-functional requirements supporting market expansion, restaurant openings, and technology improvements.

Key Responsibilities:

- Build and execute Canada’s technology portfolio and roadmap
- Design solutions aligned with regional business objectives
- Coordinate technology implementation for restaurant grand openings




- Define and improve IT service levels
- Advocate for Canada-specific needs within global standards

Requirements:

- Ten years of required experience
- Technology service delivery experience
- Experience leading complex technical initiatives and programs
- Bachelor’s degree or equivalent experience
- Robust communication and relational intelligence

Lead Canada’s technology strategy through restaurant systems, service delivery, vendor partnerships, and digital transformation at Chick-fil-A.

📌 Canada Digital Technology Strategy Leader (Mississauga)
🏢 Bay Center Foods
📍 Mississauga