Lead Talent Acquisition operations at RSM through people leadership, interview scheduling support, and accurate, compliant service delivery. Coordinate priorities across a global, matrix environment.

As a frontline supervisor, you will oversee day-to-day TA programs support and interview scheduling support. The position centers on workload management, coaching, performance support, and repeatable service execution. You will manage escalations, monitor quality, support reporting, and reinforce continuous improvement across Talent Operations.

Key Responsibilities:

- Distribute workloads, prioritize schedules, and plan team capacity
- Coach employees through onboarding, feedback, development, and learning
- Oversee centralized TA processes, transactions, and ticket requests
- Resolve complex questions,



stakeholder concerns, and escalations
- Develop reporting, dashboards, and operational insights

Requirements:

- People leadership experience in talent operations support
- Sound judgment balancing competing priorities and operational risks
- Ability to ensure accurate, timely, compliant service delivery
- Capability to monitor quality, metrics, audits, and governance
- Strong collaboration across a global, matrix workplace

Apply your coaching, service delivery, reporting, and process improvement strengths to Talent Acquisition Operations at RSM.

📌 Talent Acquisition Operations Supervisor (Toronto)
🏢 RSM US
📍 Toronto