Salary: ranges from $100,000 to $118,000, commensurate with experience

Commissionaires Ottawa is seeking an experienced and proactive Manager, Health and Safety (H&S;) to lead the organization’s occupational and non-occupational health, safety, wellness, and injury/illness management programs. This role ensures compliance with health and safety legislation across Ontario and Quebec and supports a strong, prevention-focused safety culture throughout the organization.

Reporting to the CHRO, the Manager acts as the organization’s H&S; subject matter expert, responsible for compliance, workers’ compensation and non-occupational claims management (WSIB, CNESST), return-to-work coordination, incident investigations, safety audits, and the continuous improvement of H&S; programs, policies, and practices. The role collaborates closely with Operations and other internal stakeholders, and external regulators to guide leaders in providing a safe and healthy working environment for all employees.

What you will be doing…

This position provides both strategic and hands-on leadership for Commissionaires Ottawa’s health, safety, and wellness portfolio. It is ideal for a skilled who thrives in environments requiring strong judgment, effective coordination, and deep legislative expertise.

You will lead prevention, compliance, claims, and training activities while reinforcing a culture of accountability and safe work practices across diverse sites and operational settings. The role includes periodic travel within the region and province.

Some of your responsibilities include…

- Ensure compliance with Ontario and Quebec health and safety legislation by maintaining up-to-date policies, procedures, safe work practices,



and audit-ready documentation
- Conduct workplace inspections, hazard assessments, compliance audits, and investigations of incidents, injuries, work refusals, complaints, and near misses, identifying root causes and recommending corrective actions
- Manage all WSIB, CNESST, and non-occupational claims, including timely reporting, documentation, return-to-work planning, medical coordination, and representing the organization in appeals and adjudication reviews
- Support Ministry of Labour and CNESST inspections by responding to inquiries or orders, preparing required documentation, and ensuring corrective actions are implemented
- Lead return-to-work and accommodation processes by reviewing functional abilities, collaborating with internal stakeholders and healthcare providers, and ensuring sustainable reintegration
- Analyze incident and claims data to identify trends, emerging risks, and prevention priorities, and provide evidence-based recommendations to senior leadership
- Provide expert guidance and training to managers, supervisors, and employees on injury reporting, hazard control, safe work practices, emergency preparedness, and organizational H&S; expectations
- Support JHSCs, ergonomics assessments, and safety awareness initiatives, ensuring effective committee functioning and consistent follow-through on recommendations




- Maintain and enhance H&S; programs, tools, and workflows through continuous improvement initiatives, ensuring consistency, quality, and compliance across all operations
- Provide leadership and day-to-day oversight to the H&S; Coordinator, and represent the organization with regulators, clients, healthcare providers, and external committees

What’s in it for you?

- Work for a reputable and nationally known company
- Work in a challenging and rewarding work environment
- Generous paid time off, holidays and sick days
- Retirement plans with company matching of employee contributions
- Free Parking
- Employee discount programs, social outings and holiday gatherings

What You Bring

Education & Credentials

- Undergraduate degree in Occupational Health & Safety, Human Resources, Health Sciences, Industrial Hygiene, Public Administration, or a related field
- Additional training in disability management, return-to-work, or health & wellness (e.g., CDMP, CRTW) considered an asset
- Equivalent combinations of education and experience may be considered

Experience

- Minimum 5 years of progressive experience in occupational health and safety, including program management and hazard control
- Minimum 5 years of workers’ compensation and claims management experience (WSIB & CNESST), including appeals and RTW coordination
- Supporting Joint Health and Safety Committees
- Managing non-occupational illness/injury accommodation
- Emergency response, critical incident management, and H&S; systems

Knowledge

- Ontario OHSA, Quebec OHS legislation, CNESST, and relevant federal regulations
- WSIB/CNESST claims proce

📌 Manager, Health And Safety (Ottawa)
🏢 Commissionaires Ottawa
📍 Ottawa