Based in Canadian Headquarters you will work as part of a 22-person North American Shared Services HR Team (called the Regional Center of Excellence (RCoE)), who provide HR and Payroll support to business teams across the Canada and the United States. Working a hybrid schedule, you will serve as the Payroll Manager within a small and quick paced payroll and HR Administration Team providing support to employee populations across Canada.

Working in Mississauga, ON, you will manage a team of 3, who are part of a larger team of 5-6 Payroll/ HRIS Administrative members supporting biweekly payrolls for entities located in the Americas.Supporting an employee population of approximately 2800 (800 in Canada and 2000 in the US), this team has ownership of the management and support of the payroll and time and attendance system, including close partnership with the payroll vendor, Dayforce (former Ceridian) to ensure delivery performance and compliance.

With a peer Payroll Manager located in the United States, you will report directly to the Regional Center of Excellence (Shared Services) Manager (based in Dallas) – with a strong dotted line to the Canadian business leadership team where you will work.

Having implemented Dayforce in mid-2024, there remains some post implementation issues that require additional investigation and resolution to drive optimal functionality. With expected additional growth across the company – both organic as well as through acquisition – you will work in partnership and take direction from the RCoE Manager and ensure best practices as continued improvements are found.

Possessing deep payroll experience, and a track record of successful team leadership, you have worked within global Payroll teams (Canada & US)



in growing organizations. During that time, you managed payroll vendor relationships; worked to ensure function system performance, and have demonstrated solid project, people and change management skills.

Understanding that payroll is the heart of the company – and those that you provide service to, the employee population, your cherished customer – you lead assigned tasks/ projects with empathy and heart to deliver excellence daily.

Core Responsibilities/ Expectations:

People Management – Direct Reports and Canadian Stakeholders

- Hire, develop & manage the Payroll& HR Administration team members who are supporting Canada
- Motivate and recognize the team, ensuring a positive work environment for all team members
- Develop and maintain strongrelationships with businessunit HR representatives and other stakeholders and ensure that high-quality services are delivered
- Serve as the key contact with applicable vendorson the day-to-day administration of payroll, time and attendance and ensure that vendor services are meeting expectations

Management Oversite

- Review, analyzeand verify payrollreports and documents for accuracy; make necessary adjustments or corrections through established procedures
- Analyze and advise on complex mattersrequiring comprehensive knowledge of Payroll and HR Admin policies and procedures
- Advise,



interpret, and provide direction to HR, management and staff on rules and procedures, federal,provincial and local laws and regulations involving payroll
- Authorize, reviewand/or enter Payrolland HR Admin transactions and related data;completes appropriate formsto adjust wage/salary account funds or to correct/balance a special situation
- Recommend or participate in the development of new procedures and policies related to Payroll and HR Admin operations; coordinates approved changes within payroll processing system; updates affected policies/procedures Coordinates, schedules and conducts trainingsessions for payrollspecialists to explainand/or update information regarding payroll policies and procedures, state and federal regulations and laws
- Respond verballyor in writing to inquiries, complaints or problemsand makes necessary adjustments of a non-routine nature
- Coordinate and interact with federal and provincial agencies on specialized issues pertaining to employee compensation and deductions
- Initiate Payroll processing and HR Admin quality assurance reviews, identifies trainingissues and/or problemprone processes to ensure optimal efficiency and error-free operations using defined KPIs
- Participates in company projects, mergers and acquisitions and Integrations

The Nuts and Bolts of the Job:

Payroll Administration

- Liaise with HR Business Partners, Finance and Tax to process biweekly payroll for hourly and salaried employees.
- Validate payroll data including earnings, deductions, taxes, garnishments, and benefit deductions
- Process payroll adjustments, retroactive pay, off-cycle payrolls, stock options,

📌 Payroll Manager (Mississauga)
🏢 CyberX Info System
📍 Mississauga