Remote in Canada, the Technical Account Manager combines technical troubleshooting with customer relationship management. Use Samsara expertise to support connected operations customers.

This Technical Account Manager role requires seven or more years in technical account management, customer success, or similar work. You will understand customer implementations, align Samsara solutions with business needs, and manage technical communications. The position supports products spanning APIs, hardware, software, and artificial intelligence.

Key Responsibilities:

- Serve as primary technical contact for assigned customers
- Transform support experiences through troubleshooting and problem solving
- Align Samsara solutions with customer operations and objectives




- Manage communications during significant customer incidents
- Maintain accurate customer activity records and share best practices

Requirements:

- Seven or more years in technical account management or customer success
- Technical degree or equivalent practical expertise
- Ability to troubleshoot hardware, software, and artificial intelligence technology
- Robust written, verbal, and customer relationship skills
- Business acumen and data-informed customer needs analysis

Apply technical expertise, customer advocacy, and business acumen as Samsara’s remote Canadian Technical Account Manager.

📌 Senior Technical Account Manager Canada (Cochrane)
🏢 Samsara
📍 Cochrane