LOCATION

TYENDINAGA, PETERBOROUGH, DURHAM COMMUNITY HUB (OSHAWA), OR RAMA FIRST NATION, ON

LOCATION

TYENDINAGA, PETERBOROUGH, DURHAM COMMUNITY HUB (OSHAWA), OR RAMA FIRST NATION, ON

Closing Date

NOVEMBER 22, 2026

Position Summary

Through culturally intelligent practices, this position reports to the Senior Manager of Support & Clinical Services. The Support Services Supervisor - Family Connections is responsible for the development, implementation and ongoing evaluation of the Family Finding and Family & Community Connection programs.

The Family Finder’s role is to search for family/kin, kith and community connections to support the wellbeing of the children, youth and families Dnaagdawenmag Binnoojiiyag Child & Family Services supports. Family Finders use a variety of search methods including public records, ancestry.ca, social media, as well as engaging with family to further explore their kin/kith connections, genealogy and Indigenous Heritage.

The Family & Community Connection Worker’s role is to facilitate plans for the reintegration of children and youth back to their families, home and communities. The worker will walk alongside the service team, Family Finders (if applicable) and the child/youth to ensure a culturally wholistic transition plan is created and ongoing support is provided. The Support Services Supervisor, Family Connections will ensure programs and services are provided in accordance with the Child and Family Services Act and other pertinent federal and provincial legislation, Ministry standards and guidelines and Agency policies, directives, and procedures, as well as the Service Delivery Protocols for the First Nations.

Responsibilities

Service:





- Apply a culturally focused lens while ensuring the provision of equitable, respectful, and culturally relevant support service to Indigenous children and youth, consistent with the vision, mission, and values of the Agency.
- Collaborate with relevant communities to explore options and alternative strategies to address complex issues affecting Indigenous children and families.
- Collaborate with Member First Nations, internal departments, and community partners to ensure services effectively meet the needs of children, youth, and families.

Planning, Development, And Implementation

- Participate as a member of the Agency management team in the ongoing evaluation and review of relevant support services to Indigenous children and families.
- Work with the Senior Manager – Support & Clinical Services to identify gaps and emerging needs in policy, practice, and service delivery related to current and developing service practices and recommend evidence-informed improvements that enhance service outcomes and organizational effectiveness.
- Ensure compliance with, and the consistent application of, the Child & Youth Family Services Act (CYFSA), applicable standards and regulations, and Agency policies, procedures, wholistic service model and protocols.
- Analyze programs and service delivery outcomes to ensure they are meeting the needs of Member First Nations, children, youth, and families,



and identifies opportunities for continuous improvement and positive systemic change.
- Provide oversight of staff travel and related expenditures, ensuring adherence to Agency budgets, spending guidelines, and approval processes, including accommodations, meals, transportation, and other travel-related costs incurred while supporting children, youth, and families.
- Collect, analyze, and report service data to the Senior Manager – Support & Clinical Services and Director of Cultural & Wellbeing Services.
- Develop and maintain productive relationships with community agencies, service providers, sector partners, Member First Nations, communities, stakeholders, and other jurisdictions to support coordinated service delivery for children, youth, and families, and communicate Agency and Ministry policies through ongoing engagement as required.

Organizational Effectiveness

- Coordinate, support, and participate in inter-agency planning initiatives to improve access to services and address emerging community needs.
- Maintain expertise in assigned programs and remain informed of emerging trends, legislation, and best practices relevant to Indigenous child and family well-being services.
- Ensure policies, procedures, work instructions, and operational practices remain current, compliant, and aligned with Agency principles, legislation, and service standards.
- Represent the Agency through presentations, committee participation, public speaking engagements, and Board reporting as assigned.

Human Resources Management

- Provide ongoing leadership, supervision, coaching, consultation, performance feedback, and dev

📌 Support Services Supervisor (Ramara)
🏢 Dnaagdawenmag Binnoojiiyag Child & Family Services
📍 Ramara