Configure BusPlanner systems and troubleshoot SaaS issues as a Technical Solutions Specialist supporting clients and internal teams. Work across product lines and implementations.

This Projects team position combines technical support, software implementation, and solutions consulting. You will configure workflows, forms, user roles, integrations, and transportation data while resolving issues across routing, scheduling, GPS, and reporting features. The role develops technical depth for increasingly complex work.

Key Responsibilities:

- Configure settings, forms, workflows, roles, and SSO integrations
- Maintain vehicle, driver, route, and subscriber data
- Support feature rollouts, updates, and upsell installations
- Resolve client issues across BusPlanner products
- Assist reporting cycles and seasonal setup processes

Requirements:

- Three to five years of relevant technical experience
- Solid troubleshooting and analytical skills
- Comfort working with SaaS applications
- Excellent written and verbal communication skills
- Database, SQL, or system administration familiarity is an asset

Apply technical troubleshooting, configuration, and implementation skills across BusPlanner’s interconnected SaaS product suite.

📌 Technical Implementation Specialist BusPlanner (Toronto)
🏢 BusPlanner
📍 Toronto