The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

- Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.

- Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.

- Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.

- Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.

- Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.

- Perform control impact assessments related to new or changing processes, systems, and operating models.

- Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.

- Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.

- Participate in governance forums and provide risk opinions regarding implementation readiness.

- Partner with project managers, business leads,



and technology teams to embed risk management requirements into project delivery.

- Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

- 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.

- Experience conducting risk assessments and controls assessments in large change initiatives.

- Solid knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

- Experience reviewing business transformations, technology implementations, or process redesign initiatives.

- Familiarity with project delivery methodologies and change management practices.

- Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.

- Strong stakeholder management and executive communication skills.

- Ability to challenge constructively and influence decision‑making.

When you join our team:

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.





- As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HYBRID

Le poste annoncé correspond à une vacance existante.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com .

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi a

📌 Senior Analyst, Operations Risk (Halifax Regional Municipality)
🏢 Manulife
📍 Halifax Regional Municipality