Description

Continuing Education is currently seeking a Full-time Limited Term Programming Research Specialist for approximately 6 months.

Reporting to the Lead, Program Partnerships & Projects, the Programming Research Specialist will research, evaluate and provide reports and recommendations regarding grants, RFPs and programs that respond to the needs of adult learners. They will contribute with insights, data and reports for new programming opportunities and their implementation.

Summary of Key Responsibilities (job functions include but are not limited to):

- Conduct scan of industry, public sector, and work force planning data and help determine potential programming areas of growth.
- Conducts market assessments and secondary research leveraging current internal and external data (e.g., demographics, industry data) and analytics to provide a complete picture of the customer to internal business partners.
- Conduct Competitive Analysis: scan of course/program offerings from other post-secondary programs.
- Perform in-depth analysis of competitors' products, services, promotional tactics, and market positioning.
- Regularly monitor relevant procurement portals, government tendering systems, granting programs, industry association websites and other sources for requests for proposals, requests for information, expressions of interest and related funding or partnership opportunities.
- Identify RFP opportunities that align with Continuing Education's corporate training capabilities, subject-matter expertise, delivery models, strategic priorities and capacity.
- Designs and reviews study questionnaires, program ad-hoc online research surveys, analyze data collected and compiles results and creates reports and presentations.




- Create, maintain, and communicate project updates, reports, timelines, etc.
- Track goals, processes and/or metrics for the different projects assigned, to ensure these are delivered on-time.
- Prepares research activity reports. Prepare presentations, reports, briefs, and other documentation as required.
- Help maintain an up-to-date pipeline of prospective RFPs and corporate training opportunities, including submission deadlines, qualification status, recommended next steps and responsible internal leads.
- Reports results and provides recommendations for action/next steps for a variety of audiences.
- Develops a variety of reporting templates for effectively communicating results. This could include a full report, presentation, infographic, etc.
- Manages relationships with key stakeholders. This may involve engaging with university departments, external organizations, professional associations, instructional designers, instructors, or subject matter experts to help inform new program development.
- Share relevant market intelligence and upcoming opportunities with internal partners in a timely and organized manner.

Qualifications / Requirements:

- Undergraduate degree in business administration, education, marketing, psychology, organizational development or related field.




- Graduate degree in business administration, education, marketing, psychology, workplace learning, or adult education, or related field is an asset.
- Minimum of 5 years of proven professional experience working in market research, or related area.
- Knowledge and understanding of the professional development and personal enrichment educational needs of adult learners.
- Knowledge of primary (qualitative and quantitative) and secondary research techniques and applications.
- Strong market research skill set, including judgment and proficiency in overall research tools.
- Demonstrated ability to prepare market analysis and segmentation, environmental scans, and business case development to support new program recommendations.
- Detail oriented, driven by data, and able to effectively communicate and interpret data.
- Solid writing skills, particularly in being able to turn research data into meaningful recommended actions.
- Proficient in turning research information into data visualization.
- Ability to perform multiple and complex tasks, with attention to detail and follow business process.
- Demonstrated capability to handle multiple projects, competing deadlines and changing priorities.
- Demonstrated project management skills and knowledge of project management technology tools such as MS project, Basecamp, Asana, Trello or similar.
- Excellent written and verbal communication skills along with a strong customer service orientation.
- Strong working knowledge of Microsoft Office Professional (Word, Excel, Outlook and PowerPoint).
- Proficiency in online survey programming tools (e.g., Qualtrics).
- Positive attitude and demonstrated a

📌 Programming Research Specialist, UCalgary Continuing Education (Calgary)
🏢 University of Calgary
📍 Calgary