1101 - 4464 Markham Street Victoria, BC V8Z 7X8 | (phone hidden) | dxcas.com

Position Title: Intermediate Server Administrator, Windows

Classification: IS24

Job Code: 00S50LWork Unit: Application Enabling Services

Job Title: Information Systems Officer N24

Manager Title: Director, Application Enabling Services

Last Updated: February 2023

DEPARTMENT OVERVIEW

Advanced Solutions Technology Services is responsible for providing cost-effective

management, delivery, and support of IT operations to core government ministries, program

managers and government employees. Technology Services is also responsible for

understanding the business objectives, future directions, and unique requirements of the

programs it supports.

Technology Services provides services to core government ministries, Crown corporations

and broader public sector organizations, and over 30,000 government employees. In support

of government objectives to lower costs and improve service delivery, these clients have

formed a partnership with Technology Services to receive reliable and cost-effective services

for the benefit of the citizens and businesses they serve across British Columbia.

DESCRIPTION

The Intermediate Server Administrator is responsible for managing the installation, configuration, maintenance, and problem resolution of the hardware, operating system, network components, and layered software on the Windows server platform, leveraging standard embedded utilities and dedicated automation-based tools. In addition to supporting the Windows Server environment, this position will take an active role in the development of up-to-date technologies, service offerings,



and their subsequent support while consulting with stakeholders and managing small projects in a strong 'team oriented' environment.

ACCOUNTABILITIES/DELIVERABLES

- Leads the installation, configuration, maintenance and problem resolution for hardware, operating system software, network software, and layered products (60%)
- Assist with development and support of the automation solutions for server deployment, maintenance, and compliance.
- Assist with the creation and enhancement of scripts utilized in automating and regulating operational

‘systems administration’ activities.

- Understand and evaluate system configurations as related to Operating System performance and availability.
- Assist application support personnel identify hardware and software configuration requirements as it relates to new or changing application compatibility constraints.
- Participate in the installation and configuration of server hardware or software; conduct follow-up testing; validate functionality and stability; resolve subsequent issues; and integrate into production.
- Liaise with customer technical staff, and vendors support staff for network carriers, through the resolution of network related issues.
- Monitor and maintain security compliance for managed systems and hosted environments.




- Assist with the procedural development and implementation of utilities for security reporting and data recovery procedures.
- Investigates potential threats; proposes solutions and implements for security countermeasures.
- Assist and support team members in meeting committed deadlines and schedules.
- Support team processes and identify opportunities for continuous improvement.
- Assist Advanced Solutions leadership with various planning activities and special projects as needed.
- Document standard, processes, and procedures for the management of systems.
- Remain current on Client and DXC Security policies and industry standards.
- Assist clients with the identification of client-specific requirements as it relates to server configuration and ongoing support.
- Provide input for project teams, and systems operations teams, concerning suitability of service support products.
- Participate in progressive service development activities (30%)
- Analyze system performance and customer forecasts; identifying potential capacity issues and upgrade requirements; provide recommendations relating to upgrades/ enhancements.
- Analyze hosted service impacts and identify mitigation / improvement strategies.
- Conduct compatibility testing of utilized service support agents as they relate to the introduction of new server revisions.
- Identify client requirements and draft build summaries based on detail acquired from client business requirements.
- Identify requirements for licensing changes.
- Collaborate with cross function teams to enhance exist server automation strategies / methodologies.
- Install and configure HW, SW, and network components, and coordinates support activities

📌 Intermediate Server Administrator (Victoria)
🏢 Dxcas
📍 Victoria