Support retail technology as a Technical Analyst at LOC Software, applying technical troubleshooting and customer service expertise in a hybrid work model.

This Technical Analyst role focuses on learning LOC Software’s retail platform and investigating technical issues deeply. You will understand client issues and requests while supporting software integrations with third parties, peripherals, payment devices, and applications. The position requires more than five years of customer service, technical, and application support experience, plus retail and payment systems knowledge.

Key Responsibilities:

- Learn all technical aspects of retail software
- Investigate technical issues in depth
- Understand clients’ issues and requests




- Resolve third-party software integration issues
- Support peripherals, payment devices, and applications

Requirements:

- More than five years of relevant support experience
- Customer service, technical, and application support experience
- Experience supporting hardware and software installations
- Retail and payment integration experience
- Valuable communication skills

Apply your technical support, integration, and communication skills to LOC Software’s retail technology platform as a Technical Analyst.

📌 Retail Software Technical Analyst (Laval)
🏢 LOC Software
📍 Laval