Description

One of TEKsystems Data Centre clients in Vancouver is looking for a dynamic Data Centre Operator. This is a critical role, managing the day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our clients mission-critical facilities. The successful candidate will be responsible for facility monitoring, preventative maintenance, optimization, health and safety, incident response/reporting, as well as planning & prioritizing corrective maintenance activities. The DCO role reports directly to the Data Center Manager. Main Responsibilities Responsible for Facility Health & Safety Management of both preventative and corrective infrastructure maintenance Develop, maintain, and adhere to procedural and technical documentation Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation Management of local data center infrastructure and asset lifecycle Compliance with relevant SSAE 18, ISO and PCI controls Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors to create supporting MOPs Identifying areas for operational optimization, adhering to best practices Monitoring of local data center infrastructure Supporting daily site operations Vendor/Contractor coordination and supervision Ensure timely resolution and/or escalation of customer issues Ensure physical and remote security policies and procedures are being strictly followed Create trouble tickets, log site visitors, and carry out shipping and receiving procedures Provide best in class customer service Maintain cleanliness of the data center and facility areas Rack and stack various IT hardware into racks. Install and test copper and fiber cables throughout the data center and various computer rooms.



Working Conditions The role has standard working conditions in a Data Center type of environment with rotation shift schedule to support our 24/7 operations. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires to work with challenging clients, work on shifts 12-hours shift, work on evenings, nights, or on weekends and being on-call. Requirements Experience Specialty 4+ years experience in data center, facility, or in mission critical environments. Experience working with Mechanical and Electrical systems, including BMS/EPMS and BAS systems & software.
* Experience with ticketing systems and ITIL principles
* Education/Certification/Designation Electrical certifications an asset Journeyman Electricians, Electrical Engineering Technologist etc.
* Mechanical/HVAC certifications
* CPR, AED certifications an asset Ability to obtain Reliability Clearance Status (+5 years Canadian residency) ASP training
* Competencies Excellent written and verbal communication skills Extremely process driven and high degree of quality, precision and care needed. Understanding of Data Center Tiering classifications (UTI) as well as thermal guidelines and policy (ASHRAE TC9.9 etc.) Able to deliver independently and take lead on local initiatives Strong organizational skills, with the ability to multi-task and prioritize Proficient with Microsoft Word,



Excel, Visio, and PowerPoint Physically able to lift up to 55ibs, climb ladders/work at heights Technical Skills/Knowledge Robust Knowledge of Electrical, Mechanical, and Life Safety Systems including the following: MV/LV Power Distribution Equipment, UPSs, ATSs, Emergency Generator Systems, Automation/PLCs/VFDs etc. CRAHs/Chiller/AHUs/FCUs, condensers, pumps, compressors, control logic etc. Strong troubleshooting & analytical skills BMS/EPMS/CMMS operator knowledge Any of the above would be considered as an asset Organizational Impact Decision Making & Impacts The Data Centre Operator acts as an SME and is authorized to make autonomous decisions about repairs. Financial decisions above this amount, or that are sensitive in nature, require prior approval by the DCM. The incumbent is relied upon by many at the site to provide advice and recommendations on Infrastructure.

Working Conditions The role has standard working conditions in a Data Center type of environment with rotation shift schedule to support our 24/7 operations. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires to work with challenging clients, work on shifts 12-hours shift, work on evenings, nights, or on weekends and being on-call. Requirements Experience Specialty 4+ years experience in data center, facility, or in mission critical environments. Experience working with Mechanical and Electrical systems, including BMS/EPMS and BAS systems & software.
* Experience with ticketing systems and ITIL principles
* Education/Certification/Designation Electrical certifications an asset Journeyman Electricians, Electrical Engineering Technologist etc.

📌 DCO (Burnaby)
🏢 TEKsystems
📍 Burnaby