Lead public services at Lethbridge Public Library from the Main Branch, using strategic leadership and operational oversight to strengthen community service delivery.

The Senior Manager: Public Services reports to the Chief Executive Officer and serves on the Senior Management Team. This full-time permanent leader oversees collection development, programming, outreach, customer service, budgets, and staff development. The position guides managers, advances service priorities, and supports continuous improvement across the Library.

Key Responsibilities:

- Lead development, delivery, evaluation, and improvement of public services
- Coach managers across planning, performance, training, budgets, and relationships
- Develop and monitor public services budgets and resource allocations




- Represent the Library on internal and external committees
- Perform senior on-call and Acting CEO duties as assigned

Requirements:

- Bachelor’s degree and at least five years’ managerial or supervisory experience
- Experience managing in a unionized environment
- Public library experience or library science master’s degree considered an asset
- Strategic thinking, sound judgment, and organizational change leadership
- Robust communication, relationship management, delegation, and budget skills

Bring strategic leadership, staff development, and public service expertise to Lethbridge Public Library’s community-focused management team.

📌 Senior Manager Public Library Services (Lethbridge)
🏢 Culture Alberta
📍 Lethbridge