You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.

At Sun

Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Do you enjoy supporting multiple high-touch clients? We are looking for an experienced Service Specialist to join SunSolutions & National Accounts within Group Benefits , Business Development. In this role, you will be responsible for servicing a block of business as well as participating in the acquisition and installation of new business.

This role will report to the Service Manager, Business Development. Arrange service calls with clients and meet to discuss and proactively promote Sunlife group benefit products & services Train and update Plan Administrators and Advisors on our E-Services and our Administrative Practices Provide on-going support to Plan Administrators and Plan Advisors by actively finding solutions to issues,



and share ideas with team members that could improve service delivery and processes Work closely with Implementation Team and new clients during the implementation process to successfully install new business Meet with new clients to gather data critical to installation of new business Manage target dates with clients and Advisors with respect to plan design changes Actively participate in Training, Monthly Service Representative meetings, Educational training on new product offering and various process update 3 to 5 years relevant work experience in a service-related role ~ Post-secondary education ~ Client empathy and commitment to providing an excellent service and Client experience ~ Proficient in technological systems such as Word, Excel, PowerPoint etc. ~ Some travel will be required in this role There may be times when additional work beyond the normal work day is required Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.

Flexible

Benefits from the day you join to meet the needs of you and your family. Pension, stock and savings programs to help build and enhance your future financial security. #The Base Pay range is for the primary location for which the job is posted. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas advantages our Clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected] are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. Sales - Client Relationship Management Posting End Date:

📌 Service Support Advisor (Toronto)
🏢 SunLife
📍 Toronto