Design ServiceNow CSM and OMT solutions remotely across Canada, combining solution architecture with order management expertise. Lead scalable delivery from design through deployment.As a ServiceNow CSM and OMT Architect, you will design and deliver end-to-end solutions. The contract supports Customer Service Management and Telecommunications Order Management.

You will translate business requirements, guide technical decisions, and coordinate stakeholders, technical teams, and integration specialists throughout implementation.Key Responsibilities: Lead ServiceNow CSM and OMT solution architecture and technical designDeliver order management, orchestration, and fulfilment workflowsTranslate business requirements into scalable ServiceNow solutionsOversee OSS/BSS, CRM,



and enterprise system integrationsSupport testing, deployment, and implementation activitiesRequirements: Robust ServiceNow Solution Architect or Technical Architect experienceHands-on ServiceNow Telecommunications Order Management experienceSpecific OMT implementation and complex order management experienceStrong ServiceNow Customer Service Management knowledgeExcellent communication and stakeholder management skillsApply ServiceNow CSM, OMT, orchestration, fulfilment, and integration expertise across a fully remote Canadian contract.

📌 Servicenow Csm Omt Solution Architect (Winnipeg)
🏢 Alldus
📍 Winnipeg