Lead ServiceNow HAM and SAM implementations as an experienced ITAM Project Manager focused on project delivery and business analysis.

Support ITAM program maturity and transformation within a leading Canadian financial institution. Manage implementation projects, coordinate stakeholders, gather requirements, and improve business processes. This business-focused role is not hands-on technical ITAM analysis.

Key Responsibilities:

- Lead ServiceNow HAM and SAM implementation projects
- Manage timelines, milestones, dependencies, risks, and communications
- Gather and document business and functional requirements
- Coordinate stakeholders, developers, technical teams, and ITAM resources
- Coordinate testing, UAT, change management, and readiness activities

Requirements:

- Five-plus years in IT project management or business analysis
- Previous ServiceNow HAM and SAM implementation experience
- Familiarity with ServiceNow ITAM capabilities and CMDB relationships
- Experience managing technology projects through deployment
- Robust planning, stakeholder management, documentation, and communication skills

Apply your ServiceNow HAM, SAM, project management, and requirements expertise to enterprise ITAM transformation delivery.

📌 ServiceNow ITAM Project Manager (Toronto)
🏢 Insight Global
📍 Toronto