Manage customer relationships and recurring revenue as Cansel’s Customer Lifecycle Account Manager in Richmond Hill, with a hybrid work model.

This full-time position manages an assigned portfolio throughout each customer’s asset lifecycle. You will understand business and technology needs, support Cansel solution adoption, and strengthen existing relationships. The role combines renewals, customer service, and account growth.

Key Responsibilities:

- Manage existing Cansel customers through proactive, regular engagement
- Manage subscription, software, service, and maintenance renewals
- Identify upselling, cross-selling, and account expansion opportunities
- Recommend solutions addressing customer requirements and technology needs




- Maintain accurate customer and opportunity information in CRM

Requirements:

- Experience in sales, account management, or customer success
- Robust customer relationship and account management skills
- Confidence leading conversations by phone, email, and virtual meeting
- Ability to manage multiple renewals and sales opportunities
- Experience with CRM systems and Microsoft Office applications

Apply customer relationship, renewal, CRM, and account growth skills to Cansel’s Richmond Hill customer portfolio.

📌 Customer Lifecycle Account Manager (Richmond Hill)
🏢 Cansel
📍 Richmond Hill