Microsoft Copilot adoption, training, and stakeholder engagement define this full-time Business Systems Specialist prospect at McMaster University’s Central Campus.

Supporting the Microsoft Copilot Premium Pilot, this specialist coordinates adoption, communications, ticket triage, and outcome reporting. The position provides technical consulting across university departments while supporting information technology projects. It also provides lead-hand supervision to Business Systems Analysts and develops user training.

Key Responsibilities:

- Coordinate Microsoft Copilot Premium Pilot activities and communications
- Develop adoption plans for different user groups
- Identify adoption barriers and recommend interventions




- Facilitate communities of practice and user sessions
- Measure and report pilot outcomes

Requirements:

- Bachelor’s degree in Computer Science, Business, or related field
- Five years of relevant experience
- Experience supporting technology adoption and organizational change
- Experience developing and delivering technology training
- Familiarity with Copilot Studio and Power Platform is an asset

Bring adoption planning, technology training, and Copilot knowledge to McMaster’s Business Systems Specialist assignment supporting the university community.

📌 Microsoft Copilot Business Systems Specialist (Canada)
🏢 McMaster University
📍 Canada