07 Nov
|
Atco
|
Bonnyville
Build customer relationships with ATCO Electric as a Customer Support Representative in Bonnyville or Lloydminster, Alberta, using communication and problem-solving skills.
This Customer Support Representative manages customer and stakeholder relationships across the region. The work combines customer service, relationship management, community engagement, and business development. You will connect customers with internal teams while addressing service requirements, concerns, and opportunities to improve customer experience.
Key Responsibilities:
- Build relationships with customers, municipalities, and community stakeholders
- Resolve billing, damage claims, rates, outage, and retailer inquiries
- Coordinate service issues with internal teams
- Represent ATCO at meetings, conferences, and local events
- Prepare presentations about ATCO products and services
Requirements:
- Technical, business, or related diploma
- One to three years’ electricity industry and customer service experience
- Valid Class 5 driver’s licence
- Solid communication, presentation, and negotiation skills
- Microsoft Office proficiency and willingness to travel
Apply customer service, stakeholder engagement, and analytical skills while supporting reliable ATCO Electric service across the region.
📌 ATCO Electric Customer Support Representative (Bonnyville)
🏢 Atco
📍 Bonnyville