Lead seamless wellness operations at Yora Kananaskis Nordic Spa in Alberta through visible leadership, guest experience, and team development.

As Assistant General Manager, you will work with the General Manager to lead daily spa operations. You will support department leaders, align teams and systems, and protect the guest journey. The role balances guest satisfaction, employee engagement, operational consistency, and business performance.

Key Responsibilities:

- Oversee daily operations across multiple spa departments
- Champion seamless guest journeys and resolve operational challenges
- Monitor guest flow, occupancy, readiness, and service standards
- Coach department leaders and support employee development




- Assume overall spa operations during the General Manager's absence

Requirements:

- Three to five years of progressive management experience
- Hospitality, wellness, resort, or guest-service management background
- Experience leading multiple departments or complex service operations
- Ability to manage budgets, labour costs, and financial performance
- Comfort using reservation, Point of Sale, scheduling, reporting, and Microsoft Office systems

Bring calm leadership, operational excellence, and wellness-focused guest care to Yora Kananaskis Nordic Spa in Alberta.

📌 Nordic Spa Assistant General Manager (Canmore)
🏢 Pomeroy Lodging
📍 Canmore