Support student registration and financial aid inquiries at the University of Toronto Scarborough through hybrid work with peak-period onsite attendance. Use student service expertise, accuracy, and transparent communication daily.

Working under the Student Services Manager, the Registration and Financial Aid Assistant provides first-point-of-contact guidance. You will explain university processes, policies, and procedures while resolving routine enrolment, registration, and financial aid issues. The work also involves referrals, records, and confidential documentation.

Key Responsibilities:

- Respond to student enquiries and redirect appropriately
- Explain processes, policies, and procedures in detail
- Troubleshoot routine enrolment, registration, and financial aid issues




- Update databases and reconcile student information
- Handle fees, fines, referrals, and confidential documentation

Requirements:

- Bachelor's degree or equivalent experience combination
- Two years of related front-line student support experience
- Experience with ROSI, ACORN, or similar databases
- Strong Word, Excel, database, internet, and email skills
- Excellent communication, organization, accuracy, and interpersonal skills

Bring student-focused service, registration knowledge, financial aid support, and careful records management to Scarborough’s Registrar’s Office.

📌 Student Registration Financial Aid Assistant (Toronto)
🏢 University of Toronto
📍 Toronto