Engagement Services

Information Services and Technology

Position number: 38222

Date posted: October 29, 2026

Job details

New Regular Continuing Full-Time (Budget Funded)

Full-time: Yes

Permanent: Yes

Work schedule: 35 Hours/week (Monday to Friday, 8:30 am to 4:30 pm)

Salary: $33.08 to $47.72 per hour ($60,205.60 to $86,850.40 per annum)

Expected Start Date December 7, 2026

840 hours worked

For more information please contact: IST Human Resources - [email protected]

Qualifications

MINIMUM FORMAL EDUCATION/TRAINING:

- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Technology Management, or a related discipline is required. Equivalent combinations of education and experience may be considered.
- Relevant Microsoft certifications or professional development in Microsoft 365, Power Platform, Power Apps, Power Automate, Copilot Studio, SharePoint Online, Dataverse, Azure, or related technologies are considered assets.
- Coursework, certification, or professional development in business analysis, process improvement, governance, service management (including ITIL), information management, accessibility, privacy, or change management would be considered an asset.
- Demonstrated commitment to continuous learning and professional development in digital workplace technologies, workflow automation, artificial intelligence, and modern collaboration platforms is required.

EXPERIENCE:

- Minimum three years of experience designing, developing, implementing, documenting, enhancing, and supporting digital business solutions using Microsoft Power Platform and Microsoft 365 technologies within a large and complex organization is required.




- Demonstrated hands‑on experience with several of the following is required: Power Apps, Power Automate, SharePoint Online, Microsoft Teams, Microsoft Forms, Dataverse, Copilot Studio, Microsoft 365 Copilot, Azure-integrated services, or comparable collaboration, automation, low-code, and AI-enabled technologies.
- Experience delivering workflow automation, collaboration solutions, electronic forms, low-code/no-code applications, integrations, and AI-enabled business process improvements within a secure, scalable, and supportable enterprise environment is required.
- Experience working directly with business stakeholders to gather requirements, analyze business processes, document solutions, evaluate options, and implement technology-enabled improvements is required.
- Experience designing, executing, and documenting testing activities, including functional, integration, user‑acceptance, accessibility, deployment, and operational validation activities is required.
- Experience supporting solution lifecycle management activities, including documentation, source control, version management, configuration management, environment management, deployment coordination, release processes, operational transition, and technical support is required.
- Experience troubleshooting and resolving application, workflow, integration, and platform‑related issues using technical analysis,



root cause investigation, and system diagnostics is required.
- Experience preparing technical documentation, user documentation, support materials, knowledge‑transfer resources, and operational procedures is required.
- Experience working within governance, security, privacy, accessibility, records‑management, change‑management, intake, prioritization, and solution lifecycle frameworks would be considered an asset.
- Experience with Agile delivery methods, iterative solution development, continuous improvement practices, citizen development initiatives, Communities of Practice, digital enablement programs, or technology adoption activities would be considered an asset.
- An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

- Demonstrated analytical, problem‑solving, collaboration, interpersonal, facilitation, presentation, listening, and communication skills are required.
- Ability to communicate technical concepts, solution options, risks, and recommendations effectively to both technical and non‑technical audiences is required.
- Ability to work effectively in a complex workplace where activities cross departmental, faculty, operational, and technical boundaries is required.
- Strong technical aptitude with the ability to learn emerging technologies, digital platforms, and evolving solution‑development approaches is required.
- Ability to analyze business requirements and translate them into practical, maintainable, supportable, and sustainable technical solutions is required.
- Ability to assess technical feasibility, effort, dependencies, risks, maintainab

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