Sr. Digital Product Manager (Toronto)

Sr. Digital Product Manager (Toronto)

07 Nov
|
Thomson Reuters
|
Toronto

07 Nov

Thomson Reuters

Toronto

About the Digital Team

Come and join the Digital Team as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us; we are transforming and reimagining our business by focusing on the individual user. We are looking for curious, smart, self-driven Product, UX, UI and Research professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our users’ needs. Our team promotes an agile, collaborative, supportive setting where diverse thinking, innovative design, and experimentation are welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.

Summary

Come and join the Digital Team as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us; we are transforming and reimagining our business by focusing on the individual user. We are looking for curious, smart, self-driven Product, UX, UI and Research professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our users’ needs. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation are welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.

About The Role

- We are looking for a Senior Product Manager who can help us shape the future.



We want a data-driven leader with a passion for innovation who likes working backwards from the customer and tackling complex, ambiguous problems.
- As a Sr. Product Manager, you will develop a comprehensive product strategy and roadmap and set key business objectives (OKRs) for your product. You will leverage the knowledge of your product, the market, great CX, as well as customer feedback and analytics, to prioritize the direction and desired outcomes for your product.
- You will be the “voice of the product” to key stakeholders to ensure their needs are met and that the product team is getting the direction and support it needs to be successful. You will develop and actively maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest‑impact work for your team and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.

Responsibilities

- Maintain accountability for the development and health of the product, drive the strategy and road map for your product with a focus on using customer analytics to drive prioritization
- Leverage analytics and user experience research to drive continuous improvement for day‑to‑day tasks, as well as deliver new customer features
- Maintain and refine a backlog: create user stories, acceptance criteria,



and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy
- Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product
- Work in an Agile scrum team, ensuring the team is aligned around similar goals and objectives
- Possess a fundamental understanding of end‑to‑end customer experience integration and dependencies
- Encourage the open exchange of information and viewpoints
- Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction
- Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles

About You

- 5+ years’ experience working as a product owner or product manager of a B2B or B2C digital platform
- Established background in an Agile environment of 2 or more years with a proven understanding of the development life cycle, including but not limited to requirements definition, user experience, development practices, testing, and deployment
- Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and A+ interpersonal skills
- History of partnering with architecture and leads in writing clear technical stories
- Demonstrated ability to achieve strategic goals in an innovative and fast‑paced environment, while evolving digital strategy based on both quantitative and qualitative analysis
- Ability to communicate complex concepts in easy‑to‑understand terminology
- Demonstrates understanding of operating under a product model, inclu

📌 Sr. Digital Product Manager (Toronto)
🏢 Thomson Reuters
📍 Toronto

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