Solution Engineer Pre-Sales

Do you enjoy combining technology, business strategy, and customer engagement to solve complex challenges? As a Solution Engineer II, you'll play a critical role in helping organizations understand how modern Governance, Risk & Compliance (GRC) solutions can transform the way they operate. You'll partner with sales teams, engage directly with senior stakeholders, deliver impactful software demonstrations, and become a trusted advisor throughout the customer journey.

Deliver engaging, consultative product demonstrations that address customer business challenges and goals

Partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes

Work with customers to understand requirements and design solutions that align with their needs

Represent Diligent through customer-facing events, webinars, and industry engagements

These are the essentials you'll need to get an interview: 3-5 years of experience in a Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role

Proven experience delivering software demonstrations and presenting solutions to customers

Experience working alongside sales teams to support complex software sales cycles

It would be great if you had these too, but we'll support you if you don't: Experience within Governance, Risk & Compliance (GRC), Ethics & Compliance, Risk Management, or Third-Party Risk Management

Familiarity with AI tools and emerging technologies

Knowledge of Salesforce, Gong, or similar sales enablement platforms

Relevant certifications or specialist expertise in a compliance, risk, or governance domain

If you're excited by the prospect of helping customers solve meaningful business challenges while building both technical and commercial expertise, we'll love to hear from you.

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions,



helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.

The Diligent One

Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future – you're an agent of positive change, joining a global community on a mission to make an impact.

We thrive in exploring how things can be differently both in our internal processes and to help our clients

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few

We may be headquartered in New York City, but we have office hubs in Washington D.Diversity is key to us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Our employees are passionate, smart, and creative people who not only want to help build the software company of the future,



but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] support a fair and consistent hiringprocess, we use AIand digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinatinginterview scheduling and summarizing interview notes. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

Visa sponsorship may be available for select positions based on business needs and specific role requirements.

📌 Solutions Engineering (Vancouver)
🏢 Diligent
📍 Vancouver