Application deadline:November 18 12:00 PM ET

Join the EDC Team

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore recent markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Observability Product Owner

Employment Type:Permanent

Compensation Details:

- Product Owner 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

- Export Development Canada operates under a hybrid work model. As of September 2026, our in-office requirement has increased to three days per week and will be implemented gradually through a phased approach based on employee location. (subject to change).

- This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.

- Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

- Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
- Thrive in a supportive,



teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
- Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
- Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.

Enjoy a comprehensive Total Rewards package:

- Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
- Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
- Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
- Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
- Professional Development – Advance your career with our support for growth and development through conferences, language training,



and educational opportunities.

Team Overview:

- Technology Operations & Services (TOS) is EDC’s “run, support and sustain” engine for technology services, helping keep technology stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring & Observability Foundation Service, bringing together monitoring platforms, telemetry, event management, integrations and service practices to provide visibility into the health and performance of EDC’s technology environment.
- The service provides the platforms, integrations and operational capabilities needed across on-premises, hybrid, cloud-native and SaaS environments. TOS works closely with Enterprise Architecture to align these capabilities with EDC’s broader Enterprise Observability strategy and collaborates with product and platform teams, ITSM/ITOM, CMDB, managed-service providers and technology vendors to deliver and operate the service.

What you will be doing:

- The Product Owner of the Monitoring & Observability Foundation Service is accountable for the strategy, roadmap, governance and effectiveness of the service, building the capabilities needed to progressively deliver actionable operational insights. As a key TOS contributor to EDC’s Enterprise Observability strategy, the Product Owner works with Enterprise Architecture, architects and other stakeholders to help shape the direction and translate it into technology capabilities and priorities.
- Own and evolve the TOS Monitoring & Observabil

📌 Observability Product Owner-EN 503 (Canada)
🏢 Export Development Canada | Exportation et développement Canada
📍 Canada