Type of Role: Full time, remote anywhere in Canada

Reports To: Managing Director

Compensation: $115,000 - $130,000 CAD + performance pay

On Target Earnings (OTE): >$150,000 CAD

About The Company

BuildGood is a fundraising growth agency. We help nonprofits change the way they find new donors, retain them longer, and grow lifetime value, building a system that creates moments of generosity from first-time giver to legacy leaver.

Our approach is rooted in understanding why people give. Generosity grows when people feel motivated—when giving supports their identity, creates a sense of connection, and makes supporters feel competent and effective in their giving. We design fundraising systems around building donor motivation and leading first-time donors to become committed supporters.

We partner with nonprofits across North America to grow durable revenue, from donor acquisition and direct mail to digital fundraising, retention, and mid-level giving. Our work blends brand and direct response.

We’re a growing, research-informed fundraising agency with a clear point of view and big ambitions—and you can be a big part of shaping what comes next.

Is This Job For You?

Do you get fired up about turning client relationships into long-term, high-impact partnerships?

Do you understand what it takes to grow fundraising and be responsible for revenue targets, and know how to help others turn that understanding into stronger strategies and better results?

Are you energized by leading a team of Strategists and Account Managers, challenging their thinking, building their confidence, and helping them manage client relationships well?

Can you look at a client’s fundraising program, identify the biggest opportunities,



and help your team build a clear plan for growth?

Are you comfortable leading important client conversations, addressing concerns directly, and making the case for renewing or expanding a partnership?

Do you love being in the room where decisions get made: influencing outcomes, setting the vision, and holding people accountable to delivering exceptional work?

And do you want to build a high-performance client strategy function at a fundraising agency that’s genuinely changing how nonprofits grow?

We’re looking for someone who combines deep fundraising knowledge with strong account management and people leadership. You’ll lead the team that owns our client accounts, set the standard for strategy and client experience, and take responsibility for keeping and growing those partnerships.

You won’t carry your own roster of accounts. You’ll stay close to the work through coaching, strategic reviews, key client conversations, and resolving challenges that need your involvement.

This is a director-level role built for an experienced, proven leader in the fundraising and/or agency space.

This Job Is Not A Good Fit If:

- You see leadership as a title rather than a responsibility. This role is about making your team better every day.
- You avoid the hard conversations with clients, with your team, or with leadership.
- You treat revenue targets,



renewals and account growth as someone else’s responsibility.
- You view other functions (creative, data, digital, project management) as support staff rather than essential partners.
- You see process as a constraint rather than a lever for better, faster, more consistent work.
- You avoid challenging a client’s thinking, even when a different approach would help them achieve better results.
- You prefer managing your own accounts to coaching a team and taking responsibility for its performance.
- You don’t thrive in a fast-moving, entrepreneurial environment where things evolve quickly.

Some Things You Should Know

- This is a remote role, but comes with meaningful in-person commitments, roughly 40-50 days per year.
- As a member of the Leadership Team, you’ll participate in weekly leadership meetings and travel quarterly for in-person leadership sessions (~12 days total).
- Client visits are a regular part of this role. Expect to travel in Canada and the US to meet clients in office throughout the year (~15-20 days total).
- Attendance is required at the team retreat every two years (3–4 days).
- Attendance and on-site participation are required for smaller events BuildGood runs throughout the year (5-6 days total).
- Attendance and on-site participation are required for the BuildGood Summit (approximately 5 working days, including setup).

What We Offer

- A workplace that values your need for autonomy, competence and connection
- An entrepreneurial culture that places a premium on rigor and accountability
- A teamwork environment built on both humour and challenging each other to continuously

📌 Director of Client Strategy (Canada)
🏢 BuildGood Strategic
📍 Canada