Job Title: Epic Willow Inpatient Analyst

Location: Canada - Remote

Employment Type: Full time

Experience: 5+ years preferred

Job Summary

We are seeking an experienced Epic Willow Inpatient Analyst to support the implementation, configuration, optimization, testing, and ongoing maintenance of Epic Willow Inpatient pharmacy applications and workflows. The ideal candidate will have hands-on experience with Epic Willow Inpatient, hospital pharmacy workflows, medication management, pharmacy orders, dispensing, medication administration, and clinical integration.

Key Responsibilities

- Analyze pharmacy and clinical requirements and translate them into Epic Willow Inpatient solutions.
- Configure and maintain Epic Willow Inpatient functionality.
- Support inpatient pharmacy and medication-management workflows.
- Work closely with pharmacists, pharmacy technicians, physicians, nurses, clinical leadership, and IT teams.
- Support medication ordering, verification, dispensing, administration, and related workflows.
- Configure and troubleshoot pharmacy and medication-related workflows.
- Participate in Epic implementations, upgrades, enhancements, and optimization projects.
- Perform application configuration, testing, validation, and troubleshooting.
- Develop and execute test plans and test cases.
- Investigate and resolve production issues and application defects.
- Support integrations between Willow and other Epic clinical applications.
- Document requirements, workflows, configurations, testing results, and issue resolutions.
- Participate in Epic upgrades, release management, and change-management activities.
- Collaborate with clinical, pharmacy, and technical teams to support end-to-end medication workflows.
- Provide application support, training, and knowledge transfer to pharmacy and clinical users.

Epic Willow Inpatient Functional Areas





Experience With The Following Is Preferred

- Inpatient Pharmacy
- Medication Orders
- Pharmacy Verification
- Medication Dispensing
- Medication Administration
- Medication Reconciliation
- IV / Compounding Workflows
- Automated Dispensing Cabinets (ADC)
- Pharmacy Inventory
- Medication Formulary
- Drug Dictionary
- Medication Interfaces
- Clinical Decision Support
- Pharmacy Charge Capture
- Barcode Medication Administration (BCMA)
- Medication Distribution

Integration Experience

Experience with integration between Willow and other Epic applications is preferred, including:

- Epic ClinDoc
- Epic Orders
- Epic MAR
- Epic Beacon
- Epic Ambulatory
- Automated Dispensing Cabinets
- Pharmacy systems
- Medication dispensing systems

Required Qualifications

- Bachelor's degree in Pharmacy, Computer Science, Information Technology, Healthcare Informatics, or a related field preferred.
- 5+ years of healthcare IT/pharmacy systems experience preferred.
- Hands-on experience with Epic Willow Inpatient.
- Strong understanding of inpatient pharmacy and medication-management workflows.
- Experience with Epic implementation, configuration, testing, upgrades, optimization, or production support.
- Current Epic Willow Inpatient certification is mandatory, if required by the client/project.
- Strong analytical and troubleshooting skills.
- Excellent written and verbal communication skills.
- Ability to work independently in a remote environment.

Preferred Skills

- Epic Willow Inpatient
- Hospital Pharmacy
- Medication Management
- Pharmacy Orders
- Medication Dispensing
- Medication Administration
- Medication Reconciliation
- IV Compounding
- Automated Dispensing Cabinets
- Pharmacy Inventory
- Formulary Management
- Drug Dictionary
- BCMA
- Epic ClinDoc
- Epic Orders
- Epic MAR
- Epic implementation and optimization
- Epic upgrades
- Production support
- Testing and validation

📌 Epic Willow Inpatient Analyst (Canada)
🏢 W3Global
📍 Canada