Support Yardi clients through software troubleshooting, implementation guidance, and customer service in the Residential Client Services team. Training travel is required during the second employment week.

As an Associate Technical Account Manager, you will provide technical support across Yardi’s suite of products. You will assist with configuration, deployment, and best practice adoption while communicating product features. The role also develops expertise in Yardi solutions and supports continuous product improvements.

Key Responsibilities:

- Provide technical support to assigned Yardi clients
- Guide software implementation across client portfolios
- Assist with product configuration and deployment
- Troubleshoot common software application issues
- Build client relationships and product expertise

Requirements:

- Bachelor’s degree or equivalent education and experience
- Robust written and oral communication skills
- Critical thinking and problem-solving skills
- Proficiency with Microsoft 365 desktop applications
- Availability to travel for second-week training

Apply technical support, implementation guidance, and Yardi product knowledge to deliver client-centered software service.

📌 Associate Technical Account Manager Yardi (Toronto)
🏢 Yardi Systems
📍 Toronto