Lead PENN. Penningtons store performance through team leadership, fashion merchandising, and exceptional customer experience. This permanent replacement role reports to the Regional Manager.

As Store Manager, you will inspire and develop a high-performing team within a culture of excellence and engagement. You will monitor key metrics, support brand growth, manage operations, and maintain presentation standards. The role combines recruitment, coaching, scheduling, inventory, and omnichannel customer service.

Key Responsibilities:

- Inspire and develop a high-performing sales team
- Deliver exceptional customer experiences and prioritize satisfaction
- Monitor metrics and implement performance action plans
- Manage recruitment, training, succession,



and performance
- Maintain inventory, compliance, procedures, and visual standards

Requirements:

- Three or more years of team management experience
- Fashion retail experience or equivalent preferred
- Solid communication, organization, planning, and prioritization skills
- Proficiency in POS, ERP, ATS, and Microsoft Office
- High school diploma and variable schedule flexibility

Bring fashion retail leadership, team development, performance analysis, and customer focus to PENN. Penningtons store management.

📌 PENN Penningtons Fashion Store Manager (Ottawa)
🏢 PENN. Penningtons
📍 Ottawa