At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation.

This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.The Senior Operational Excellence Lead, Territory Sales Division (TSD) ties the division’s cross-functional teams into one cohesive execution engine. This role is the glue that turns TSD strategy and initiatives into consistent, measurable execution across sales, pre-sales, marketing, digital, and supporting teams.The role owns the SMB marketing calendar and actions, and builds e-commerce strategy into every customer call. It owns execution and alignment, and helps the VP, TSD connect the division with all supporting organizations and engines.

It reports to the Vice President, TSD, and works as a senior individual contributor with no direct reports, with significant autonomy and broad influence across the division.Align sales, pre-sales, marketing, digital, and supporting teams on shared priorities, owners, timelines, and dependencies.Represent TSD in enterprise forums with supporting organizations and engines, and shape how they serve the division.Business planning,



KPIs and performance Design and own the KPI framework and dashboards for each engine, including metric definitions, data sources, targets, and cadence.Analyze engine performance to find root causes and risks, and recommend and drive corrective action across teams.Own inputs and executive narrative for monthly and quarterly business reviews and senior leadership updates.Marketing and digital execution Own the SMB marketing calendar and actions. Align campaigns, events, and offers with Marketing and sales priorities, and ensure they support pipeline and revenue targets.Ignite the marketing engine by focusing on both sales engagement and digital execution, with measurable goals for each.Build e-commerce strategy into every customer call, partnering with Digital and Sales leaders on conversion, adoption, and customer experience.Measure campaign and program impact on pipeline, conversion, and revenue, and adjust plans based on results.Lead division-wide process improvement initiatives that remove friction, duplicated effort, and inefficiency across teams.8+ years of progressive experience in business operations, sales or marketing operations, strategy, or program management, with 4+ years leading complex, cross-functional initiatives in a technology, software, cloud, or services organization.Experience designing KPI frameworks and executive dashboards, and presenting performance and recommendations to senior leaders.Strong working knowledge of SMB sales and marketing, including campaign planning, demand generation, and e-commerce or digital selling.Robust analytical skills, with proficiency in CRM (such as Salesforce),



BI tools (such as Power BI or Tableau), and Excel.PMP, Lean Six Sigma, orsimilar certification is an asset.Bachelor’s degree in business, marketing, or a related field required; MBA or equivalent experience preferred.Softchoice offers a comprehensive and competitive benefit plan to all full‑time employees, which includes:Medical and Dental Care, Employee & Family Assistance ProgramFinancial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability InsurancePaid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement LeaveAdditional Perks: Employee Discount ProgramAdditional Perks: Employee Discount ProgramSoftchoice uses artificial intelligence (AI) at one or more stages of its hiring process, including to screen, assess, select and/or rank applicants. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each otherFlexibility: Plan your workdays in a way that suits you bestAward-Winning Workplace: diversity, inclusion & belonging.

People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.We are ready to help: With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely.

📌 Sr. Marketing Excellence Lead (Winnipeg)
🏢 Softchoice
📍 Winnipeg