Customer-focused sales support at Sandvik requires order processing, product knowledge, and clear communication. Support customers through phone and email while advancing sales targets.

As a Customer Sales Support Representative, you will provide industry-leading support that exceeds expectations, fosters loyalty, and creates positive experiences. You will handle orders, inquiries, quotes, shipping concerns, pricing questions, and technical issues. The position also requires coordination with departments, logistics support, and current product knowledge.

Key Responsibilities:

- Monitor and process incoming customer orders
- Respond to customer inquiries by phone or email
- Review, expedite, and send weekly back-order reports




- Arrange equipment and material shipments or transportation
- Receive incoming goods and provide logistics support

Requirements:

- Post-secondary education, preferably in Business
- Minimum two years of relevant experience
- Customer service and sales experience preferred
- Robust communication, interpersonal, and attention-to-detail skills
- Mining industry knowledge and French considered assets

Bring customer service, sales support, order processing, and product knowledge to Sandvik’s customer-focused operations.

📌 Customer Sales Support Representative (Lively)
🏢 Sandvik
📍 Lively