Support member satisfaction as a full-time, in office Desjardins advisory agent using banking expertise and digital tools. Help clients feel welcome while addressing their needs.

As a member and client experience advisory agent, you provide advice about banking transactions, products, services, and distribution channels. You offer personalized solutions, promote financial empowerment, and refer specialized needs to colleagues. You also support digital adoption and transaction safety.

Key Responsibilities:

- Welcome members and clients and address their needs
- Advise on banking transactions, products, and services
- Explain technological tools and applications for self-service
- Refer specialized needs to appropriate colleagues
- Support fraud or irregularity cases through proper referrals

Requirements:

- High school diploma in a related field
- Minimum two years of relevant experience
- French language knowledge
- Ability to communicate effectively with members and clients
- Customer focus and technological savvy

Bring customer focus, digital guidance, and banking transaction support to Desjardins members and clients on site.

📌 Desjardins Member Experience Advisor (Magog)
🏢 Relevance
📍 Magog