Montreal, QC H4P 2T4

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Posted 2 days ago Full Time Less than 10 applies 3 min average apply

Montreal, QC H4P 2T4

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

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Facility Manager - JLL

What this job involves:

You will be responsible for fulfilling certain duties related to the position, including, without limitation, the following: contributing to business development activities, contributing to the achievement of the Company's objectives, representing the Company in general business development efforts, contributing your skills in a team-based context across various business opportunities led by other employees, and contributing to the optimization of the operating budget.

What your day-to-day will look like:

Client Relations

- Proactively develop and manage client relationships, ensuring delivery of expected service levels
- Comply with all client contract requirements and meet, or exceed, key performance indicators (KPIs)
- Provide exceptional quality of customer service, as demonstrated by client feedback
- Manage the site according to the policies, procedures, and scope of the agreed contract




- Identify opportunities for improved operations to drive efficiencies (process and cost) and make recommendations to the operations/facilities manager
- Assist with site responsibilities related to mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generators, and other areas specified in the respective site portfolios
- Ensure continuous, uninterrupted operation of the client's critical life sciences facilities, 24 hours a day, 7 days a week
- Support the implementation of innovative programs and processes aimed at reducing short- and long-term operating costs to improve productivity
- Ensure compliance with and application of all health, safety, and environmental policies and procedures related to the sites
- Support the client with the implementation of short- and long-term projects
- Assist with vendor management, ensuring service delivery per contract and agreed standards; document and escalate situations of poor performance
- Maintain and update standard operating procedures (SOPs) and emergency/response documentation for the site, as needed
- Manage repairs and maintenance, work orders, and other requests received in collaboration with other team members, and follow up through to completion
- Update and maintain detailed records and official documentation for the sites
- Support any other activities related to site operations, including but not limited to moves,



renovations, events, safety practices, and sustainability
- Know, respect, and apply all occupational health and safety rules to ensure a safe work environment for oneself, colleagues, the client, and all site visitors
- Comply at all times with Good Manufacturing Practice (GMP) rules, including data integrity and positive documentation practices
- Be responsible, through one's team, for reviewing and signing equipment logs, as well as service reports and vendor certifications for critical components (e.g., HEPA filters)

People Management

- Actively support an environment that fosters teamwork, cooperation, performance excellence, and personal success.
- Participate in the individual performance management program and the personal development planning process.
- Act as an ambassador for JLL by demonstrating behavior consistent with cultural and ethical requirements, and by participating in Company activities.

Required Qualifications

- High school diploma
- University degree in engineering or management, an asset
- College diploma (DEC) or technical training in building systems, mechanical, electrical, or related field, an asset
- Minimum 5 years of experience in facilities management or building maintenance, ideally in a pharmaceutical, biotechnology, or life sciences environment
- Working knowledge of mechanical, electrical, HVAC, plumbing, and generator systems
- Experience managing third-party vendors and service contracts
- Ability to supervise and engage a technical team
- Bilingual (French and English)
- Available to respond to emergencies outside of normal working hours (24/7 on-call, where applicab

📌 Gestionnaire des installations (Montreal)
🏢 Jones Lang LaSalle
📍 Montreal