Lead Harvey and Company’s Corner Brook service department through financial management, customer experience, and operational oversight across office and shop environments.

The Service Manager owns departmental strategy, staffing, customer escalation, financial results, and overall accountability. This position establishes priorities, resources, and processes for timely, high-quality repairs. It coordinates service leadership, manages performance measures, and supports dealership objectives.

Key Responsibilities:

- Set departmental goals, standards, priorities, and performance expectations
- Manage budgets, labor sales, profitability, expenses, and productivity
- Resolve escalated complaints and customer service concerns
- Oversee scheduling, workflow, capacity, warranty administration, and repair quality
- Recruit, develop,



and retain qualified service employees

Requirements:

- Progressive experience in automotive, heavy truck, or related service operations
- Previous service management or comparable department leadership experience
- Understanding of profitability, repair processes, capacity, and warranty administration
- Ability to interpret financial reports and operational performance measures
- Dealership management systems and reporting tools proficiency

Bring service leadership, financial accountability, customer resolution, and operational planning skills to Harvey and Company in Corner Brook.

📌 Automotive Service Department Manager (Corner Brook)
🏢 HarveyLtd - Corner Brook
📍 Corner Brook