Career Opportunities: Operational Performance Specialist (13921)

Requisition ID13921-Posted11/03/2026-Plant Maintenance (20000007)-Elevating Devices Supervision (30000437)-Job Opportunity

Requisition ID: 13921
Number of Vacancies: 1
Department: Plant Maintenance (20000007) - Elevating Devices Supervision (30000437)
Salary Information: $91,109.20 - $ 113,895.60
Pay Scale Group: 08SA (CAN/S/K/08SA)
Employment Type: Regular, On-site
Current or Existing Vacancy : New

Weekly Hours: 35 Off Days: Saturdays & Sundays Shift: Day
Posted On: November 3, 2026 Last Day to Apply: November 9, 2026
Reports to: Manager, Elevating Devices

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

Are you seeking a new career opportunity? We are looking for an Operational Performance Specialist, Elevating Devices to join our team

What You Will Do

- Analyze operational, maintenance, reliability, financial, and asset performance data to identify trends, recurring issues,



service impacts, risks, and improvement opportunities.
- Develop and maintain KPIs, dashboards, scorecards, and management reports to monitor maintenance and capital program performance.
- Conduct business and process analyses, cost-benefit assessments, and feasibility studies, and provide data-driven recommendations to enhance asset management, maintenance strategies, and program delivery.
- Support continuous improvement initiatives, pilot projects, and system enhancements, including implementation planning, change management, training, and performance evaluation.
- Collaborate with operational, maintenance, capital, and technical stakeholders to validate findings, coordinate projects, and communicate insights through reports, presentations, and performance metrics.
- Identify business and reporting requirements for MAXIMO and related systems, supporting system testing, data validation, documentation, and process improvements.
- Research industry best practices, emerging technologies, and asset management trends to drive operational excellence and informed decision-making.

What Skills Do You Bring

- Use office technology, software and applications
- Maintain documentation and historical records




- Plan and organize activities / projects to meet section and organizational goals
- Create, document, and manage information and records

What Qualifications Do You Bring

- Completion of a post-secondary diploma or degree in Business Administration, Business Analysis, Data Analytics, Statistics, Engineering, Information Systems, Asset Management, or a related field, or an equivalent combination of education and experience.
- Strong knowledge of business analysis, performance measurement, statistical analysis, research methodologies, and data quality management.
- Experience analyzing complex operational and business data, identifying trends and risks, evaluating alternatives, and developing practical, evidence-based recommendations.
- Demonstrated experience developing KPIs, dashboards, management reports, business cases, feasibility studies, process documentation, and executive-level presentations.
- Knowledge of business requirements gathering, process mapping, workflow design, user acceptance testing (UAT), implementation planning, and change management practices.
- Proficiency with business systems, databases, and analytical tools. Experience with IBM Maximo, Microsoft Excel, Power BI, SharePoint, and other Microsoft 365 applications is preferred.
- Experience developing and maintaining reports, database queries, data validation processes, and audit controls to support accurate and reliable reporting.
- Strong project coordination skills with the ability to manage multiple priorities and meet established deadlines.
- Excellent analytical, problem-solving, organizational, communication, and presentation skills.
- Ability to com

📌 Operational Performance Specialist (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto