Group benefits expertise and client service define this Service Specialist role at Sun Life, with hybrid work identified for the position. You will support plan administrators, advisors, and clients.

Sun Life seeks a Service Specialist with at least three years of Group Benefits knowledge and three to five years of relevant service experience. The position supports product education, implementation, plan design changes, and service delivery. Strong communication, analysis, organization, and relationship-building skills are central to the work.

Key Responsibilities:

- Arrange client service calls and promote group benefit products
- Deliver plan member education sessions and benefit fairs
- Train Plan Administrators and Advisors on E-Services




- Support implementations and gather critical new-business data
- Manage plan design revisions and target dates

Requirements:

- Minimum three years of Group Benefits experience
- Three to five years in a service-related role
- Post-secondary education and strong communication skills
- Analytical, problem-solving, organizational, and time-management abilities
- Valid driver’s license and willingness to travel

Apply your Group Advantages knowledge, client empathy, and service expertise while supporting Sun Life clients and advisors.

📌 Group Benefits Service Specialist (Toronto)
🏢 Sun Life Assurance Company of Canada
📍 Toronto