Nova Scotia is rich in natural resources – including biodiversity, forests, provincial parks and the land we manage. The Department of Natural Resources is responsible for the development, management, conservation and protection of forest, parks and wildlife resources and the administration of the province's Crown land. Together we are working with Nova Scotians to build a better future through sustainable natural resource management as we all benefit from the natural health and wealth of the province.The 331 hectare park has enchanted Nova Scotians and visitors alike and provides a wide range of outdoor recreational and educational opportunities.As the Supervisor of Visitor Experience, you will be responsible for overseeing guest experience at the Park by ensuring exceptional customer service is consistently delivered.

You will supervise, lead, motivate and develop the facility's Visitor Services staff, volunteers and students. You will ensure the continued upkeep of the wetland centre's premises and educational, herptile and herpetofauna displays and perform weekly safety inspections of the facility, grounds and trail systems in cooperation with the Park Education Supervisor.You will participate with the planning, development, organization, implementation, delivery and evaluation of wildlife, wetland, natural resources and environmental education, special interest and interpretive programs offered through the Shubenacadie Provincial Wildlife Park.You will manage the Wetland Centre's retail operations and facility inventory including researching, buying, merchandizing and maintaining inventory controls (and POS system) for resale products as well as overseeing statistical reporting. In addition, you will have the opportunity to interact with and engage visitors and the public digitally by maintaining the facility's social media accounts.

If you are creative,



energetic and positive and enjoy working with diverse groups in a customer service-based environment, this may be the ideal opportunity for you!As the successful candidate, you have a Bachelor's degree and five (5) years of related experience or an equivalent combination of training and experience. Valid first aid/CPR certification (or ability to quickly obtain)WHMIS (or ability to quickly obtain)Clean Criminal Background Check, Vulnerable Sector Check and Child Abuse Registry CheckClass 5 Driver's LicenceYou have demonstrated team building and collaboration skills and experience leading teams to achieve success by fostering an environment of mutual trust and respect. You maintain a professional and courteous disposition and hold a high standard for client and customer service.To be successful in the role, you must have strong communication (written and verbal) skills and the ability to clearly present information and adapt content to the needs of your audience.

You are a creative, innovative thinker with strong multi-tasking skills and the ability to prioritize and adapt in a rapid-paced environment. You have well developed planning and organizational skills and the ability to think and work independently while adhering to policies and procedures. You have the ability to successfully deal with challenges, frequently changing circumstances, many different personalities and the public in general.

You have proficient computer skills and experience using spreadsheet, word processing, presentation and email applications.The following would be considered assets:A background in wildlife education,



conservation or forestryTraining, facilitation and/or experience delivering programs to large groups/childrenHazard Assessment and Identification CertificateWe will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. Must be adaptable to flexible working situations and requirements on a daily basis, including working weekends, evenings, occasional overtime and overnight stays.During the off-season, you will be hired as a casual (up to 350 hours) from approx.

Career

Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your careerEngaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategiesCountless career pathsA dynamic, client-focused office environment where service excellence and teamwork are our focus.Pay Grade: PR 13Salary Range: $2,805.63 - $3,410.48 Bi-WeeklyEmployment Equity Statement Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

📌 Supervisor, Visitor Experience (Program Admin Officer 3) (Winnipeg)
🏢 Public Service Commission, Government of Nova Scotia
📍 Winnipeg