Serve TD customers in Drayton Valley as a Customer Experience Associate, using accurate transaction processing and thoughtful banking recommendations. As part of TD Canada Trust's Personal & Commercial Banking team, you will build customer relationships through service transactions and advice. You will understand customer needs, recommend suitable banking solutions, and support a positive branch experience.

The role requires careful handling of confidential matters and adherence to procedures.

Key Responsibilities: Process deposits, withdrawals,



and bill payments accurately Determine customer needs and recommend suitable banking solutions Resolve concerns using standard procedures and escalate exceptions Promote banking solutions while completing processes promptly Connect personally and clearly with customers about banking processes Requirements: High School diploma or one year relevant experience Undergraduate degree or equivalent is an asset Robust administration, organization, planning, and time management skills Hands-on knowledge of Word, Excel, Outlook, and internet Calm, courteous communication and accurate multitasking abilities Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust in Drayton Valley.

📌 TD Banking Customer Experience Associate (Alder Flats)
🏢 The Toronto-Dominion Bank (Canada)
📍 Alder Flats