Full-time | Weekend Shift

Schedule: Friday, Saturday & Sunday (12-hour shifts)

Department: Production

About the Role is seeking an experienced and motivated Production Lead Hand to join our Production team in London, Ontario. The Production Lead Hand plays a key leadership role in overseeing daily production operations, coordinating team activities, ensuring product quality, and maintaining a safe and efficient work environment. This position is ideal for a hands-on leader with manufacturing or food production experience who enjoys coaching employees and driving operational excellence.

Key Responsibilities

- Supervise, coordinate, and schedule the activities of production employees.
- Ensure production targets, quality standards, and operational objectives are achieved.
- Monitor daily production performance and prepare production-related reports.
- Review production schedules, work orders, and reports to determine staffing and production requirements.
- Lead troubleshooting efforts and implement solutions to improve productivity and product quality.
- Train employees on job duties, company policies, GMPs, food safety requirements, and safe work practices.
- Conduct performance monitoring and provide coaching and feedback to team members.
- Enforce company policies, health and safety regulations, and food safety standards.
- Investigate and document safety concerns and workplace incidents.
- Ensure complete and accurate production documentation and shift handovers.
- Collaborate with Warehouse, Maintenance, Milling, and Production Management teams to support plant operations.
- Conduct workplace inspections and promote a positive, engaged workforce.

QualificationsRequired
- Post-secondary diploma or degree in a related field, or an equivalent combination of education and experience.
- 1 to 2 years of supervisory experience in a food processing,



food manufacturing, or food packaging environment.
- Experience training, engaging, and leading employees in a production setting.
- Knowledge of manufacturing operations, warehouse processes, and production workflows.
- Strong Microsoft Office skills and experience working with ERP systems.
- Excellent communication, organizational, and problem-solving abilities.

Preferred
- French or Spanish language skills are considered an asset.
- Experience within a food manufacturing environment.

What We're Looking For
- Strong leadership and team-building abilities.
- Ability to prioritize tasks and make sound decisions in a fast-paced manufacturing environment.
- Commitment to food safety, quality assurance, and workplace safety.
- Resourceful, adaptable, and able to drive continuous improvement initiatives.

Working Conditions
- Manufacturing and production environment.
- Exposure to noise, machinery, and personal protective equipment requirements.
- Ability to work rotating shifts, weekends, overtime, and other schedules as required by operational needs.

Why Join Natra?
- Opportunity to lead a high-performing production team.
- Work in a growing food manufacturing environment.
- Collaborative and safety-focused culture.
- Career growth and development opportunities.

Natra Chocolate America is committed to creating an inclusive workplace and welcomes applications from all qualified candidates. Apply today and become part of a team dedicated to producing high-quality chocolate products while maintaining the highest standards of safety, quality, and operational excellence.

Pay: $22.00-$25.00 per hour

Expected hours: 36.0 – 44.0 per week

Benefits

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Work Location: In person

📌 Team Lead (London)
🏢 Natra Chocolate America
📍 London