Overview The Team Leader guides daily team activity, supports consistent service, and helps coordinate operational priorities. This role combines hands-on leadership with clear communication, organized follow-through, and a focus on effective teamwork.

Responsibilities

- Supervise and coordinate team members, communicate priorities, and support smooth day-to-day operations.
- Assist with recruiting, interviewing, onboarding, and training; provide guidance that supports team development.
- Coordinate customer service and sales activities, including cashiering, POS use, cash handling, merchandising, pricing, and purchasing.
- Support administrative tasks such as scheduling, payroll coordination, bookkeeping, and budget tracking, while maintaining accurate records.
- Your impact: Clear priorities and dependable support help colleagues serve customers efficiently and consistently.

Experience Required: Practical leadership, communication, organization,



time management, and basic math skills support supervision, accurate records, and daily coordination. Customer service, sales, and cash-handling capabilities help maintain a positive experience and reliable transactions.

Preferred: Supervising experience, retail sales, or retail, store, or sales management experience is valuable. Recruiting, training and development, purchasing, merchandising, pricing, budgeting, payroll, bookkeeping, POS, negotiation, marketing, bilingual or multilingual communication, and administrative experience are additional strengths.

Pay: $42.60-$50.27 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Company pension
- Life insurance
- In office parking
- Vision care

Work Location: In person

📌 Team Leader (Ottawa)
🏢 House of Gladys S.A. de
📍 Ottawa