Technical Consultant, Enterprise (Toronto)

Technical Consultant, Enterprise (Toronto)

07 Nov
|
RAMP
|
Toronto

07 Nov

RAMP

Toronto

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We care less about where you trained and more about what you've built. The median Ramp customer saves 5% and grows revenue 16% in their first year - far in excess of businesses operating without Ramp.

Technical

Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.

You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities.



The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.

Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design

Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success

Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options

Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs

Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly

Contribute to internal documentation and tooling that scales Ramp's ability to support integration use cases across a growing customer base

Influence Ramp's product roadmap by channeling customer pain points and feedback to the Product and Engineering teams





Bachelor's degree in computer science, engineering, finance, business, or a related field

4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech setting

NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows

Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities

Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering

Benefits Available To All Full-time Ramp Employees (Global) Flexible PTO

Centralized home-office equipment ordering

Budget for intra-office travel

Weekly coffee stipend

100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

One Medical annual membership

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

In-office perks: lunch, snacks, drinks, and more

Relocation expense coverage to NYC or SF (if needed)

Group medical, dental, and vision coverage through Sun Life

Life, AD&D;, and disability coverage

Group Retirement Plan with employer match (RRSP + DPSP)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

Employee Assistance Program and virtual care through Lumino Health

Private medical insurance through Freedom Elite

Virtual GP and at-home care via eMed x Livi

Workplace pension through Penfold, with salary sacrifice option

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

📌 Technical Consultant, Enterprise (Toronto)
🏢 RAMP
📍 Toronto

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