technical support specialist – information technology (IT) (Victoria)

technical support specialist – information technology (IT) (Victoria)

07 Nov
|
Upanup This link will open in a new window
|
Victoria

07 Nov

Upanup This link will open in a new window

Victoria

Overview

Languages

English

Education

- College/CEGEP
- or equivalent experience

Experience

2 years to less than 3 years

Hybrid

Work must be completed both in person and remotely.

Work setting

- Help desk
- Private company, corporation or industry
- Troubleshooting
- Website developer

Responsibilities

Tasks

- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide customer service
- Provide clients with information
- Train customers' staff in the operation and maintenance of equipment
- Respond to requests for help and information from Website visitors and Website designers

Experience and specialization

Computer and technology knowledge

- Website creation and management software

Additional information

Work conditions and physical capabilities

- Attention to detail

Personal suitability

- Client focus
- Excellent written communication
- Team player

Benefits

Health benefits

- Dental plan
- Disability advantages
- Health care plan
- Paramedical services coverage

Financial benefits

- Group insurance benefits
- Life insurance

Other benefits

- Learning/training paid by employer
- Team building opportunities
- Travel insurance

📌 technical support specialist – information technology (IT) (Victoria)
🏢 Upanup This link will open in a new window
📍 Victoria

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