Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Internet Service Provider (ISP)
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Install cable modems and software to enable Internet access
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Internet
- Mac OS
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Equipment and machinery experience
- Routers
Perks
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
Other benefits
- Free parking available
- Other benefits
- Team building opportunities
📌 user support technician (North York)
🏢 Carrytel This link will open in a new window
📍 North York
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