Medical Office Administrator

Job Type: Permanent, Full-Time

Start date: As Soon As Possible

Hours of Work: Monday to Thursday 8 AM to 5 PM, Friday 8 AM to 4 PM

Salary: $24.00-26.00 per hour, depending on experience.

JOB SUMMARY:

The successful applicant will play a vital role in the operation of a family medicine practice in Saint John, NB. They will be working closely with three physicians, another medical office administrator, and a medical office assistant, contributing to an efficiently run office and a collegial work environment. The applicant must have excellent people skills as there is very close interaction with patients.

Benefits:

- Health Insurance
- Dental Insurance
- Vision Insurance
- Comprehensive onboarding and training support to help set you up for success
- Annual cost of living salary increases
- Paid vacation days
- Paid sick days
- On-site parking / near a bus route
- No weekends/evenings

Qualifications:

- Language: English (required), French (an asset but not required)
- High school diploma
- Training requirements:
- Successful completion of an Administrative Support Program which includes medical terminology and a medical transcription course (if program not completed recently, we request at least one year of previous experience)
- OR Five (5) years of recent, relevant experience

- Ability to attend work on a regular basis
- Ability to perform all duties of the position
- Good work record





Responsibilities:

- Provide excellent customer service in greeting and registering patients, answering phones, and scheduling appointments
- Facilitate the preparation and submission of billings to Medicare for insured claims, and to other payers for non-insured claims (i.e. to patients, insurance companies)
- Facilitate the referral process from the physician's office to a specialist's office
- Use of office equipment including computers, printers, scanners, fax machine, and photocopiers
- Use of an electronic medical record (EMR) (Note: this office uses Intrahealth (formerly Velante) but training is provided)
- Perform other administrative duties such as filing, data entry, and relaying messages
- Place patients in examination rooms; measure and record basic patient vital signs; handle and prepare medical specimens; prepare vaccines for injection by physician (training provided)

Skill set:

- Strong ability to multi-task in a busy, rapid-paced environment
- Strong communication and interpersonal skills
- Friendly and professional persona
- Strong time management and organizational skills
- Strong customer service and conflict resolution skills
- Knowledge of medical terminology
- Strong computer skills including Microsoft Word, Excel, and e-mail
- Knowledge of Medicare billing and Intrahealth/Velante EMR considered an asset

📌 Medical Office Administrator (Saint John)
🏢 CareerBeacon
📍 Saint John